Illumin8 Beauty Reviews Summary

Customer Service

Pros:

• "The team were all lovely and welcoming."
• "Highly knowledgeable and professional service, in a relaxed and welcoming, personable environment."
• "The staff were all so friendly and I will definitely be back!"
• "Staff were very friendly and my skin looked so much better afterwards."
• "The whole place had a very chilled vibe and everyone was super friendly."
• "The staff are really kind and welcoming, and the space is very well designed to be relaxing and comfortable."
• "Staff are lovely and it's a really nice Independent shop in the village."

Cons:

• "Very disappointed. Made to feel as if I was a burden to be there."
• "Wasn't spoken to during the entire treatment, incredibly uncomfortable seating position for a pedicure."
• "I felt rush and and a little uncomfortable."

Treatment Quality

Pros:

• "Came with my mom and sister for pre-wedding manis/pedis and had a fantastic afternoon!"
• "Treatment was bespoke to my skin after a full consultation."
• "They did an outstanding job, and I couldn't be happier with how my nails turned out."
• "Had the most incredible Pedicure with Ashlyn who paid special attention every detail."
• "I had a fantastic experience at Illumin8 Beauty salon, where two talented ladies worked on my manicure and pedicure."
• "Anel really took her time to cater the treatment for my skin type and the results were fantastic!"
• "I had a pedicure, facial and full body massage and loved all of the treatments."

Cons:

• "While cutting the nail /corner on the big toe managed to clip so low down and now have an incredibly sore toe."
• "The massage at the end is also nothing to write home about, rubbing cream into hands is not a really a massage."

Atmosphere and Environment

Pros:

• "The salon was incredibly cozy with the fireplace going."
• "The actual salon is very understated when passing - however very relaxing and cosy once you come in."
• "Fabulous service as always from the ladies at Illumin8 beauty. The salon is beautifully decorated."
• "It is such a gorgeous salon that feels you’re in someone’s very elegant but cosy home."
• "The salon has a lovely interior and the treatment rooms are lovely and cool in this hot weather."
• "The salon is AMAZING! Anel and her team are incredible; so kind, approachable and go above and beyond."
• "Illumin8 is an experience. Skilled staff and a great ambience make the perfect setting for a relaxing experience."

Cons:

• "I was disappointed for a salon in Wimbledon Village."
• "I left my pedicure with still lots of dead skin on my feet - went home and gave myself a home pedicure!"
• "The pedicure tubs are gorgeous. The technician was really friendly, her tools were clean and she did a really meticulous job."