Tiara Organic Hair and Beauty Salon Reviews Summary

Service Quality

Pros:

• "This place is great - so happy to have discovered it. Lovely ladies, great service and good prices."
• "Amazing. Hair looks beautiful and Hatija is always lovely and kind."
• "What friendly warm service. I am very picky with colourists and Hatice did such a masterful job with my blonde colour."
• "The staff is incredibly kind and talented. Have had a variety of waxing treatments done here and my skin has not reacted poorly once."
• "Excellent haircut experience with Hatija! She was very patient during the initial consultation and very realistic about what will look good and what won't."

Cons:

• "AVOID AVOID AVOID!!! This place is inexperienced and doesn't know how to deal with situations."
• "Worlds worst haircut, lost my confidence, refused to agree to a proper solution."
• "Never leave bad reviews but had such an unhappy hair experience here. Was asked to pay extra than I had already paid for through Treatwell and the colour and style I had hoped for was not delivered upon."

Staff Skill and Professionalism

Pros:

• "Hatice did an excellent job. She was very kind and listened to me."
• "Hatice is just a superstar. Great hair stylist, and brilliant at curls."
• "My hair was almost black before, but Seeta worked her magic and gave me a new, lighter shade that suits me much better."
• "Seeta is the hair whisperer! She really listens and knows more about hair than anyone I have met."
• "Had an incredible hair colour correction done by Seeta at this salon, and the results are absolutely amazing!"

Cons:

• "I have mild psoriasis and I got told 'no one feels comfortable waxing my legs'."
• "Completely ruined my hair - gave me a mullet-like hairstyle!!!"
• "My hair was left dull and mousy and in poor condition after the treatment."

Product Quality

Pros:

• "The low toxin and low chemical products here are much better for my health."
• "I get no negative reaction to these products whereas in other places I have done."
• "After three bad hair colourings, they managed to correct brassy, streaky hair, and give my dry, damaged hair some much needed TLC."

Cons:

• No specific cons mentioned regarding product quality.

Customer Experience

Pros:

• "Really love this hidden gem salon in Chelsea! The staff is incredibly kind and talented."
• "The best experience ever at Tiara Organic Hair and beauty."
• "The salon is beautiful with a calming morale set by all of the lovely workers!"
• "Thoroughly enjoy going to Tiara Organic, it is easy to get to, just off the King’s road and the service is always impeccable."

Cons:

• "I went back as they offered to fix it, and although the creative director did her best, it was so awful, it didn’t make much of a difference."
• "I had to go to a second hairdresser to have it corrected."