Chiquito Reviews Summary

Service

Pros:

• "Great service, our waitress was Katie and she was brilliant, really made us welcome and nothing was too much of an ask hence the tip we left her."
• "First class service. The young man that served our table was very attentive to our needs and nothing was too much trouble."
• "Service was outstanding and food was very good too."
• "The server was polite and friendly and also checked in on us multiple times to see if we needed anything else."
• "Had a beautiful lunch date with my friend, served by a lovely lady called Kerrie. Service was amazing, very polite and friendly."
• "We were served by Jack, who was really helpful and friendly."
• "The waiter we had was absolutely lovely and made our experience even better."

Cons:

• "Slap dash waiters who ask if you need anything then disappear for half an hour."
• "I don't know if they'd just hired all new staff including the manager, but they really could not handle the restaurant on a Tuesday afternoon."
• "The waitress was rude all because I asked her I thought she said she was getting me a drink?!"
• "Staff were rude and didnt even apologise to our waiting time!"
• "The staff were very rude and basically said you get it when you get it."
• "Service was appalling waiting 10 mins for a classic margarita for it to come with salt caked all over the glass and salt in the actual cocktail itself."
• "Service was appalling which couldn’t be explained."

Food Quality

Pros:

• "Cocktails amazing."
• "Food was amazing and quick service."
• "The food was lovely and hot."
• "puddings where amazing also"
• "Food was nice and tasty but portion sizes are a joke for what you pay."
• "The food we chose was delicious and even had a doggie box or 2."
• "The food is always fantastic."

Cons:

• "Disappointed with the food, yesterday my family decided we try something new so we headed to Dudley chiquito, it was not nice at all, nothing seemed fresh."
• "No cheese and a drip of bbq sauce"
• "Some of the staff there are very racist."
• "Overpriced food that you could easily cook at home."
• "Unfortunately the food quality has dropped significantly since my visit just over a year ago."
• "The southern fried chicken with pulled pork was chicken with a piece of fat on it no meat at all"
• "Food was mediocre at best, had the steak which was tiny at an eye-watering £17!"

Atmosphere & Decor

Pros:

• "the decor and atmosphere was great"
• "Wonderful place for food, drinks and a all round good night out."
• "Venue itself is gorgeous, well looked after."
• "The decor, atmosphere and music were all fantastic."
• "You will feel the Mexican when you dine in."
• "The atmosphere is friendly and a great place to visit during the evening."
• "The atmosphere great."

Cons:

• "The only real downer was that the music was really loud in there, as a party of seven it was very difficult to hold any kind of conversation."
• "I honestly think a redesign of your floor would be a good idea - as all I could notice was not only customers struggling to walk on it but staff as well. Its very slippy."
• "They have moved to paper menus from the regular cardboard type, I'm not sure why but it does feel cheaper somehow which isn't reflected in the prices."
• "you are put to sit near the kitchen which feels like you are next to a furnace, you boil to death all evening and have no phone reception."
• "The place was what I can only describe as 'grubby' sticky tables, wet and stained menus, sauce dried and smeared on salt/pepper shakers."
• "The place/atmosphere was dead out, hardly anyone there."
• "Unlcean tables and sticky menus got the evening off to a good start."

Value for Money

Pros:

• "The prices are slightly high, but I didn't feel like I'd been ripped off."
• "Taco Tuesday is brilliant, £1 a taco. That's right, £1!"
• "The price was well worth it for 3 people including drinks."
• "Very reasonable menu and prices."
• "Not bad prices for what you get."
• "The kids' menu was amazing portion sizes great, so great value for money."
• "Good job we had vouchers 2 for 1."

Cons:

• "It’s very over priced for what you get."
• "Terrible service!!!! The quality of food was appalling and had no value to money whatsoever!"
• "Value for money I’ve got to say was disappointed."
• "All in for a cost of nearly fifty pound just felt very over priced and under quality."
• "The price is ridiculous for what you get, better value to go to the near by pubs!!"
• "The food expensive. Also, there is a service charge that appeared on the bill that we weren't aware of."
• "The drinks are rather expensive."