Eat Tokyo Reviews Summary

Food Quality

Pros:

• "Outstanding food and at such good prices for the quality!"
• "The tofu, the salad and vegetables are delicious. If you choose the teriyaki chicken and salmon that is also scrumptious."
• "Food is always good and standard is always there."
• "This is truly authentic Japanese Food."
• "The good quality of the food is consistent."
• "Food tastes really great and also the portions are great."
• "Food was delicious, even better than the soho branch, the ingredients were fresh."

Cons:

• "Found 3 hairs in my Goma-ae!!!!!"
• "It has strong bad smell!!! It is not fresh!!!"
• "But today the sea urchin is totally not fresh!"
• "The tonkotsu ramen and the broth was bland and bad."
• "The cha-shu had to be the worst part, it did not taste fresh and was very tough."
• "I ordered Chirashi bento but the sashimi was not very fresh."
• "The salmon seemed to be a cheap cut from the tail, making it really chewy."

Service

Pros:

• "The service is good and the staff are very friendly."
• "Kind staff with good manners, fairly quick service and not hesitant to answer questions."
• "Staff are so helpful and quick."
• "Their staff were professional."
• "The staff is very friendly."
• "The staff is very friendly and the food is fresh and tasty."
• "Service was swift and polite quality of food was first class."

Cons:

• "The service is horrendous and is enough to make you throw up in your mouth."
• "Good food but absolutely terrible service."
• "The service was quite slow."
• "The service is rude, and we were made to feel unwelcome."
• "Felt uncomfortable the waiters took long to come and actually serve despite them just standing there doing nothing."
• "Unbelieveably bad customer service."
• "Terrible service. My friend's food arrived first and i had to wait 15 minutes for mine to arrive."

Ambiance and Decor

Pros:

• "The small basic layout and open kitchen is great and adds to the experience."
• "Store looked very modern and met my standard expectation of a typical South-east Asian restaurant."
• "Although unassuming and excuding the more shabby side of 'shabby chic' this little restaurant is one of the finest establishments that I have ever frequented."
• "The decor is pretty basic and the sushi is outstanding."
• "very good japanese food and real Japanese decoration, I went there very often when I did my business trip to London."
• "The restaurant's atmosphere is cozy and inviting, with a traditional Japanese aesthetic that adds to the dining experience."
• "Fantastic atmosphere."

Cons:

• "It's small, a bit squeezed for space."
• "One thing that kept me from giving this restaurant five stars is the interior of the restaurant. It is not the nicest of environments, as the walls need repainting or could generally do with an overhaul."
• "The location is not in the central London."
• "It was strange waiting for a table in a kind of anteroom corridor but it felt very Japanese style."
• "This place is definitely not child friendly!"
• "The boat was sticky. It looked like it hadn't been cleaned properly before it was brought to our table."
• "Don't think it's suitable for wheelchairs users, too tight and narrow."

Price and Value

Pros:

• "Best budget Japanese food in the UK!"
• "Absolutely love Eat Tokyo! A go to place for my family when we want some delicious and decently priced Japanese food."
• "Great selection (endless menu) with affordable prices."
• "They are reasonably priced for Japanese food."
• "Considering the high price points for food in London this place breaks all the normalities, a huge plate of katsu curry for 9.90 is amazing."
• "The value for the price is amazing. We payed 43 pounds for 2 persons with one drink each."
• "Authentic Japanese food at super affordable price!"

Cons:

• "I understand all prices are gone up but you put your price up too so you should not decrease the quantity or size of your product."
• "Considering the price you'd expect more decent quality food and service."
• "Waited almost an hr in the queue."
• "Very disappointed to find out that some of the dishes marked vegetarian are not actually vegetarian!"
• "I was surprised that you pay around £50 for two and they still charge you around £0.80 for take away boxes which is a bit odd."
• "The salmon was not fresh at all and tasted extremely fishy."
• "The portion has reduced significantly."