Atelier by Khosh - The Tailor Reviews Summary

Category: Clothing alteration service London

Address: 4 Landor Rd, London, SW9 9PP, United Kingdom

Phone: +442036326635

Rating: 4.9
based on 139 reviews.

Alteration Quality

Pros:

  • "Khosh did an incredible job of making it fit like an absolute glove."
  • "He turned my dream wedding dress into a masterpiece!"
  • "The alterations were just right, maintaining the integrity and quality of a high-quality garment."
  • "Managed to find time and a way to adjust my dress by that Friday."
  • "Worked their magic to make it look like a brand new suit."
  • "The repair was awesome - I could not recommend him more highly."
  • "He is undoubtedly the most talented tailor I have ever used."

Cons:

  • "I had a pair of trousers that was never worn before completely RUINED by them."
  • "They weren’t keen to solve the problem, I kept been interrupted while trying to talk."

Customer Service

Pros:

  • "He was so understanding and kind every time I went to the shop."
  • "The customer service is brilliant no matter who you are looked after by at the atelier."
  • "The staff were super friendly and very professional."
  • "I was thrilled with the results and as it is difficult for me to purchase a new suit without having to undergo alterations, now I know where to go."

Cons:

  • "Knosh manager is rude, disruptive, and disrespectful."
  • "Especially in front of other customers, he seems to lose his temper and professionalism."
  • "TERRIBLE customer service. They failed to deliver what was promised and dealt terribly with the situation."

Price and Turnaround Time

Pros:

  • "Affordably priced too!"
  • "Good value, the Atelier itself is lovely, and all the staff and Khosh were extremely friendly and helpful."
  • "Prices reasonable and the staff are all very friendly too."
  • "The prices of alterations are outstanding bargains."

Cons:

  • "No negative comments on price or turnaround time found in the reviews."

Professionalism and Expertise

Pros:

  • "Professional, friendly, expert advice, and utterly faultless tailoring."
  • "Khosh's attention to detail, honesty, and compassion were genuinely amazing."
  • "A true master of his craft."
  • "Very professional and knowledgeable about the tiniest detail."
  • "Khosh is very professional and was able to help me with both my suits and made all the alterations perfect."

Cons:

  • "CAUTION! FAKE REVIEWS MADE BY OWNER IT SELF!!!"
  • "Very rude tailor especially if he dealing with men."

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