Black Butterfly Tailoring Reviews Summary

Quality of Service

Pros:

• "From beginning to end the service I've received ... has been excellent."
• "Absolutely wonderful service by the most loveliest people."
• "Fantastic service, very friendly and really wanted to help."
• "I really liked the service Nice people. There is a light and magical energy in the salon."
• "Great experience, Friendly staff too :)"
• "Absolutely top quality service and people. Highly recommend."
• "Best tailors in Nottingham!"
• "The customer service was VERY professional and welcoming."

Cons:

• "It’s taken me over a year to finally write this review due to the horrific experience."
• "...their customer service was just dreadful in this situation."

Alterations and Tailoring Skills

Pros:

• "They've been attentive and considerate and all together the final product ... is more than I could've imagined."
• "My jeans were ruined but they managed to salvage them perfectly."
• "The alteration is just perfect and I can now wear the kilt comfortably ..."
• "Milan and his wife are incredibly talented tailors who will make sure you look your best."
• "... they had more or less dismanteled the entire jacket and redone it to get a perfect fit."
• "... the team did an absolutely perfect job ..."
• "I'm glad I'm finally able to wear them with the event they held for sustainability."
• "... and I can't put into words at how happy I am! Such a friendly couple."

Cons:

• "I only needed the bust taken in and the seamstress told me it would not be possible ..."

Customer Service and Experience

Pros:

• "Very friendly, the university should stick to this concept."
• "The style and decoration of the interior are made in excellent colors, and the furniture is in a royal style."
• "... and I have also had some other alterations done, all perfect and all at very fair prices."
• "... they altered my wedding dress for me with so much care and attention."
• "... and they smashed it 3 times for me in the last 4 weeks."
• "They completed my orders perfectly the first time and now I always use them for any tailoring ..."
• "... they really care about their customers. The lady that served me completed my alterations on the same day."
• "Great service all around, the staff are amazing and give off a good energy."

Cons:

• "I was shaken up so much. Horrible place and horrible people."