Address: 8 Newman St, London, W1T 1FB, United Kingdom
Rating: 4.5
based on 178 reviews.
Coffee Quality
Pros:
"Great quality coffee - I had the oat flat and the coffee was really great quality!"
"Best cold brew coffee in London served in a minimal Japanese styled coffee shop."
"Absolutely nice coffee. I had 1 flat white and 1 ice americano in which the coffee is perfectly balanced, perfectly roasted, and rich in flavor."
"The best coffee I ever found in London. Staffs are always attention to details and very professional."
"Definitely get the matcha lattes when you're here. One of the best I've had around London."
"Incredible coffee. Zen atmosphere. Do try the pastries!"
Cons:
"The cappuccino I got today was watery and barely tasted coffee, very disappointed."
"Coffee and titbits are ok, wouldn't come here specifically for them."
"The coffee itself might be good but I really do not trust the staff or the training they've received."
"everything is great about this place except for the actual coffee. It’s just mediocre."
"Frankly speaking that was not a coffee but rather a huge disappointment. Flat white tasted like a milk with coffee flavour."
"The space is great and the staff are nice. However, this is my third time at this cafe and the coffee is still bad and tastes like commercial coffee."
Ambiance and Design
Pros:
"The place is minimalist yet gorgeous as most Japanese things. Especially loved the seating style."
"Every element at Omotesando Koffee is calm and quiet - logo, interior styling, colors, lighting to coffee crafting."
"Japanese minimalistic decoration with natural materials."
"A small and nicely decorated, modern cafe."
"Very sleek and minimal interior design and the cafe was also in an unassuming street."
"Super modern, minimalist chic coffee shop. The baristas are meticulous."
Cons:
"Quite small seating area, so best for take away."
"Downside is limited seats and a bit cramped."
"It would have been nice to have more seating because there were a lot of people and the seating was very uncomfortable."
"Very tiny and crowded place selling a specialty coffee."
"Cafe with sit in facilities that doesn’t allow you to use toilets."
"The space itself is small and bustling, so not much chance to sit at the weekend."
Service and Staff
Pros:
"Clean shop, accommodating staff."
"The staff and barista are friendly."
"Friendly baristas. The cafe kiosk itself was the same as the one in Singapore I visited many years ago."
"The staff are kind and extremely knowledgeable, it's evident that they all have a passion of coffee."
"Staff very efficient and knowledgeable."
"The staff are lovely and the shop interior & music is so comforting."
Cons:
"Every time I've asked the baristas about the beans, the tasting notes or roasting process just been told 'They're medium roast'... not sure how the staff are trained."
"Also please pay attention to your barista hygiene, dirty finger nails!"
"Superb. Great design and use of warm natural materials. However, the staff seems uninterested."
"The coffee was okay and the space was nice but the staff, you really need to be trained again."
"The coffee aficionados coffee place. Don’t come here expecting milk with a splash of burned espresso. Come for proper COFFEE."
"Staff service is a bit hit and miss, can come off as pretentious, so it is an area to improve on."