Tomtom Coffee House Reviews Summary

Food Quality

Pros:

• "The food and drinks were really tasty."
• "The supergreen omelette is out of this world."
• "The poached eggs: cooked to perfection."
• "I had a supergreen omelette and my partner had the spicy tuna toastie. Both very tasty."
• "The food is amazing - you can surely get a decent breakfast here."
• "The pumpkin spice lattes were extremely fresh, and you could tell there was real pumpkin puree used."
• "The cheese and tomato toastie and tuna toastie were very nice and the orange juice delicious."

Cons:

• "The food here was less than mediocre."
• "Expected something spectacular but got thick, heavy, bland pancakes with overly sickly compote."
• "Lots of items are definitely overpriced for the quantity."
• "Food totally not worth the price."
• "legalised robbery... Very small portions with a big amount of salad just to build up a plate otherwise extremely poor."
• "The quality of the food did not meet my expectations, especially considering the price."
• "The food was overpriced, and unexpected."

Service

Pros:

• "The staff were friendly but service was slow."
• "The staff was incredibly hospitable and didn't mind that I set up shop to work for part of the afternoon after my meal."
• "All staff were friendly and helpful."
• "Reasonable selection of coffee, and friendly staff."
• "The service was kind and professional."
• "Friendly service both at the counter and breakfast table service."
• "Outstanding customer service, and the staff are super friendly and helpful."

Cons:

• "Service can be slow, including for drinks to take away."
• "Really moody barista that wouldn't serve coffee in a proper cup 20 minutes before closing."
• "We had to wait about 1 hour for a table!!"
• "Service was very slow, sat down outside and took ages for anyone to come."
• "Staff not friendly."
• "The entire staff appeared fatigued and unwelcoming."
• "Very poor service and unfriendly staff, like don't care at all."

Ambiance and Location

Pros:

• "Small but airy, especially in the nice sunny months when they leave both doors thrown open to the sidewalk."
• "Such a lovely place in a fantastic neighborhood."
• "This place is not only perfect from the decor, but the food is also amazing."
• "It ticks all the boxes - papers freely available, a large table stacked with croissants and a brunch menu that offers fish finger sandwiches."
• "Excellent location and space."
• "This cafe is so gorgeous and cosy that you'd never think it was a few minutes away from the ugliness of Victoria station."
• "Very cozy coffee house in the middle of Belgravia with a beautiful autumn decoration."

Cons:

• "Very few indoor seats with the large round table being hogged by three people using the empty spaces for their bags."
• "The establishment is quite small so there may be a wait."
• "Inside there are only a handful of seats and the high stools are so uncomfortable that I moved."
• "The only downside is the very limited seating space inside."
• "Tiny, basic place with not many seats, but a cosy feel."
• "No one suggested to get rid of the remaining bees that were clearly disturbing the 6 other customers inside."
• "Only complaint is that there is no wifi available so not a great WFH place."

Value

Pros:

• "The prices are normal."
• "Good value for breakfast if you stay in the hotels nearby."
• "Being situated in the wealthy part of Belgravia the products are appropriately priced so don't expect large quantity for the price, you are buying quality."
• "Good coffee and delicious food."
• "Worth a visit and more than just a grab and go."
• "Glad to find this place in the neighborhood of my airbnb!!"
• "Great choice of menu and fresh produce with good quality ingredients used."

Cons:

• "Choose any other place: Baker & Spice, La Bottega - way better value."
• "Expensive smoothie prices, with the 12.5% service charge should you wish to sit."
• "Food price is different between eat in and take away, but still charge extra service fee for no service provided..."
• "In the end, I was charged £12.60 for a flat white and a 200 ml bottle of still water."
• "Very expensive too £4 for a small bowl of avocado and £7 for a smoothie."
• "Thanks to the Pimlico location it's a little on the pricey side - how tea and a fish finger sandwich comes to over £7 baffles me."
• "The only downside is the prices of their seasonal/winter hot chocolates; it felt unreasonable to pay 5 pounds for a hot chocolate."