Franco Manca Russell Square Reviews Summary

Food Quality

Pros:

• "The pizza was served to us faster than normal."
• "The sourdough base is well made tasty and the ingredients are fresh."
• "The pizzas here are excellent, we had the meat special and the Franco Manco special (No. 8)."
• "I highly recommend Franco Manca for mouth watering vegan goodness."
• "The dough was simply amazing, we enjoyed every bit."
• "Pizzas were delicious, we went nearish the end of service but weren't the last customers in."
• "The pizza is absolutely delicious and they can customize as you prefer."
• "Delicious pizza's! Taste of the ingredients is very fresh."

Cons:

• "The order was made... we were handed a cold pizza that seemed to have been sitting out for at least 15 minutes."
• "Pizza needed to be reheated AND re-cut because they barely tried to cut it. It tasted like any other microwave pizza."
• "The pizza was literally a warm dough. not surprised after they served in 3 minutes."
• "Food quality was very low, crust and bottom was burned.. pizza just tasted burned."
• "I don't quite understand the sourdough bread craze and I also think that the pizzas would benefit from more cheese and more toppings."
• "The pizza was okay, and staff were really nice. the place was so noisy with the kitchen being in the middle of the place."
• "Pizza is very salty, oily and the restaurant has a very limited menu."
• "The pizza was under cooked and the staff weren't attentive."

Service

Pros:

• "It was a delicious pizza with a friendly service and warm atmosphere."
• "Waiting staff really friendly, as always the pizzas were beautiful, and the kids menu is such good value."
• "The staff were nice. They also gave us advice where to watch the fireworks for new years."
• "The server was very kind and helpful. We are visiting from the USA and they were very welcoming."
• "Excellent environment, simple, missing Italian songs, gentle staff, not many options but what is served is good."
• "Amazing food! Loved the sourdough pizza! Service was also so amazing."
• "Great experience, would 100% recommend to anyone who likes best pizzas and friendly atmosphere."
• "Got seated straight away which is always a good start...lovely freshly baked pizzas which we didnt wait too long for."

Cons:

• "Took forever for a waiter to notice me...Ive ordered garlic bread as a starter and pizza... they didnt even bring the starter."
• "Sadly they didn't have everything on the menu, the tiramisu wasn't available. Ordered a drink for the second time but it never arrived."
• "I have to give a 1-star rating because YET AGAIN they got my order wrong, and YET AGAIN what I did receive wasn’t as described on the menu."
• "The gluten free pizza was amazing. The service from the staff was not great."
• "When I went into the restaurant on my allocated collection time, I was completely ignored by all the staff."
• "Service was amazing, I must say. I even accidentally misread a part of the menu and the waiter pointed out."
• "Incredibly rude waiting staff, he tried to rush us especially a server called Badre."
• "Food was mediocre at best, but the service was atrocious. I would not come back to any of the locations based on the experience I had here."