Pizza Express Reviews Summary

Food Quality

Pros:

• "The meal was so tasty and delicious."
• "The food was decent."
• "Me and my bestie came to pizza express for dinner after a comedy show at soho, and we ordered a pasta which soooooo delicious, thank you kitchen for amazing food."
• "I had dinner with friends, we tried 7 different pizzas and all of them were superb."
• "Pizza express has the best pizzas, dough balls with garlic butter and the deserts are amazing!"
• "This restaurant was on my list and finally tried the pizza from the pizza express. Ordered Pollo Forza, I really like the authentic taste of it."
• "The food was quick and tasted great."

Cons:

• "Lasagne was just tomatoes juice a cream sauce with pasta and a mere few specks of meat."
• "The pizza was small and the gluten-free base was just okay."
• "The Calabrese was okay but the sausage was cut way too thick so you couldn't cut thru it even with the pizza cutter so was super chewy."
• "The salad with the leggara padana was just a few leaves."
• "Ok, the pizza is terrible."
• "The doppio dough balls were dry."
• "Broccolis were burnt and tasted like charcoal."

Service

Pros:

• "I was greeted so warmly by manager, Florita who helped me find a seat where I could charge my phone."
• "Amir's and Elida's service was incredible making the best out of our experience."
• "Arek our waiter was perfect, looked after us well and got everything efficiently with a smile."
• "The service delivered by Angel was impeccable."
• "Staff were incredibly friendly from the moment we entered, especially our waiter Angel who offered a kind and personal service."
• "Elida who had great customer service, made us feel welcomed and was delighted to give her a tip at the end of it for the great service she provided."
• "Food and drinks excellent and exceptional service from Sami."

Cons:

• "Staff were rushed off their feet and wasn't offered any menus."
• "Overall, I won't go again: service was slow and far too expensive for what it is, there are better options for that price range."
• "The service is really bad, would not recommend this place at all."
• "Experiance was horrible here. No one was coming to take the order."
• "However, they really pack people into this place."
• "We got a rushed impatient impression from this older male waiter who wanted to get the order as soon as possible without any polite greeting or even smile."
• "One of the waiters waved their hands as soon as we got inside saying 'no table'."

Atmosphere

Pros:

• "Fantastic place - booked as on a short break to London. Food excellent totally enjoyable experience."
• "The band was absolutely amazing. Excellent musicianship, energy, jokes and a great set."
• "One of the best jazz performances I've experienced."
• "We were so impressed with the atmosphere, the music, and the amazing staff that we have decided that we will forever and always make this a must-visit spot anytime we are in London."
• "Really enjoyed this place. Great place to see some jazz in an intimate setting."
• "What a superb evening of jazz entertainment with group of friends in an intimate environment."
• "Brilliant jazz club, really good vibes."

Cons:

• "The table was not clean and took ages for someone to come to approach us to the point we had to walk out and eat somewhere else."
• "Its a busy and very cramped restaurant so if your expecting a quiet dinner... this is not the place!"
• "However, they really pack people into this place."
• "Tables are very close to each other, but it is London after all, not Dubai."
• "Also loud music from downstairs cut in every time a certain door opened."
• "The place was incredibly hot and lacked air con on such a hot day though."
• "However the venue inside is small, and you are packed in like sardines."

Value for Money

Pros:

• "Fair food for a fair price."
• "It is great to get reasonably priced food and catch some good music."
• "Prices not too bad - it being London."
• "In the end we paid less then £ 70 for 2 pizza, one bottle of wine and some starters."
• "We paid £15 for tickets each and got hours of amazing live jazz."
• "Good food that serves many diet preferences."
• "Okay food - very generous salad."

Cons:

• "Not cheap either - I used to think of Pizza Express as good value, but that's far from the case now."
• "The food was good, but it was pretty bad value for money for what it was."
• "15,40£ for a pizza that it is not sliced (which they only let us take away and i did not have a knife) and overpriced."
• "It's just a chain that sells substandard pizza's and somehow manages to stay in business by being part of a brand."
• "Came for the music, but have to say the pizzas were a bit lackluster, considering the price!"
• "I feel bad even to call that expensive thing pizza."
• "But very disappointed that the toilet bowls were brown due to non use of bleach."