Harry's Dolce Vita Reviews Summary

Food Quality

Pros:

• "Ordering a selection of dishes was certainly the best idea."
• "The food is delicious, especially the Calamari and Arancini as good starters."
• "The amount of truffle options were absolutely incredible."
• "The truffle pasta was surprisingly so amazing!!!"
• "The truffle chicken was enough to feed two although so delicious I ate most of it."
• "The food was beautifully presented, delicious and generous portions."
• "Harry’s pasta they ended up bringing me a seafood pasta."
• "Truffle spaghetti starter was nice."

Cons:

• "I had the beef, I personally did not like it, it had a lot of fat."
• "I found some of it dry/lacking punchy flavor."
• "The seafood spaghetti was full of seafood, more than many places, but the clams pasta was sooo dry."
• "The truffle risotto wasn’t authentic, it was far too creamy and didn’t have a bold enough flavor."
• "The food had no taste."
• "Food was alright, rich in flavor but incredibly small portions."
• "The tiramisu was a disappointment."
• "The calamari was chewy, cold and a bit dry."

Service Quality

Pros:

• "Staff are lovely and attentive and food is amazing."
• "Staff are friendly and helpful."
• "Service was great and so was the food."
• "Staff provide excellent service, the food is always fantastic."
• "The service here was amazing the waiter was really attentive to our needs."
• "The waiter made our evening truly memorable."
• "The staff provide excellent service."
• "Waiters are so attentive, polite and smiley."

Cons:

• "Service however was pretty poor."
• "The service staff receives a three-star rating."
• "Service was not bad but quite infrequent."
• "The service is very average with an exception of the head server."
• "Service was below sub par."
• "Service was the downside. Completely careless staff."
• "Service was awful! Felt claustrophobic and we’re not catered to well."
• "The staff is careless. When we ask for tissue for example, sorry we do not have."

Atmosphere and Location

Pros:

• "A perfect spot for a bite to eat."
• "A very well designed interior which opens to some outdoor seating."
• "And the atmosphere was so cosy."
• "Fantastic location for your shopping day at Harrods."
• "The outdoor seating was incredible, the weather definitely helped a lot."
• "Very nice seating outside facing the street, reminiscent of a Parisian bistro."
• "It’s a little pricey but that’s understandable considering the location."
• "Food came out moderately quick and service was quite attentive."

Cons:

• "The carpaccio and that the weather was good were the only things that were good here."
• "What’s wrong with London and the service? The waiters/waitresses seem to be hating their lives."
• "The waiters/waitresses seem to be hating their lives and acting like robots."
• "We were seated in a very uncomfortable area where waiters had to pass us."
• "The restaurant is quite small so there isn’t a lot of space."
• "The restaurant is long and narrow meaning you were constantly getting people knocking into your chair."
• "It was hotter inside than outside."
• "To say it was really disappointing is an understatement."