Il Piccolo Diavolo Reviews Summary

Service

Pros:

• "The service is fantastic with one cheerful lady running front of house."
• "Staff were friendly and the restaurant had a nice ambience!"
• "Staff are really attentive and friendly."
• "Attentive staff who go the extra mile to make you feel welcome."
• "The waiter was super friendly and went out of his way to find us the last remaining pistachio ice cream."
• "The service was excellent, our server was AJ and he recommended us good food and wine."
• "Service was amazing, food was filling and DELICIOUS."

Cons:

• "Staff were not wearing the same uniform, one was wearing a hoody, did not give the appearance of a reputable restaurant."
• "We were waiting for an hour and a half to get the food on the table."
• "Also I never had food poisoning in my life. Tonight I was up all night...... Not cheap either."
• "To add further insult a 10% service charge is added to a substandard service."
• "The lady waitress was sullen and disinterested."
• "Horrible customer service."
• "Perhaps because of that the service was lacking even basic checking up on us."

Food Quality

Pros:

• "Pizza was crispy, toppings were incredibly flavoursome."
• "We received a fantastic gluten free pizza, which they adapted with extras."
• "Everything about this restaurant was great. The food was fresh and awesome."
• "The food was absolutely amazing and fresh."
• "Delicious pizza and pasta, tiramisu."
• "Great pizza with generous amounts of cheese and fresh base that tasted amazing."
• "The food was extremely good and excellent service, portion size very generous and price very competitive."

Cons:

• "The pizza was also undercooked and a bit doughy so I had to cook it a bit more in the oven at home."
• "The food we had came out frozen."
• "Ravioli were store bought, undercooked, and incredibly salty."
• "The food tastes like quickly heated supermarket food."
• "The desserts were definitely not homemade."
• "The food was tasteless."
• "The food was oven made from Tesco or Costco."

Ambience

Pros:

• "The ambience inside the restaurant is cosy, perfect to wine and dine with friends."
• "The decorations and atmosphere at the restaurant was beautiful!"
• "The atmosphere was warm and homely."
• "Great atmosphere with really nice people."
• "Lovely staff, lovely food, lovely family atmosphere to the restaurant."
• "Nice atmosphere and friendly staff."
• "The atmosphere was perfect!"

Cons:

• "The decor was 'Poundland chic'."
• "The place was deserted apart from us, so there wasn't really any atmosphere."
• "This is a big restaurant to fill so if you want a busy atmosphere all the time you're out of luck."
• "I feel it has lost a bit of the atmosphere as compared to the old place."
• "It's pretty empty."
• "The place was deserted apart from us, so there wasn't really any atmosphere."
• "The sofas were coming apart and lumpy."

Value

Pros:

• "Was surprised also by how reasonably priced the menu was."
• "They are delicious with very affordable prices."
• "Very affordable, quick and friendly service."
• "Also great prices!!! This place is a must try!!!"
• "On the upside, the prices were cheap."
• "Cheap especially for London standards."
• "Generous portions and all reasonably priced!"

Cons:

• "Also I never had food poisoning in my life. Tonight I was up all night...... Not cheap either."
• "The food was absolutely dreadful and massively overpriced for the substandard quality."
• "Like all Italian restaurants it is overpriced."
• "Nice food, a bit expensive."
• "The only disappointment was the table near us complaining about the fish platter … clearly trying to get a free meal."
• "The tiramisu is obviously from a supermarket."
• "Thank you for ruining Mother’s Day."