Address: 150 Waterloo Rd, London, SE1 8SB, United Kingdom
Phone: +442037275938
Rating: 4.2
based on 435 reviews.
Building & Ambiance
Pros:
"The building was fabulous! Stayed true to the heritage and historical importance of the structure, whilst keeping it modern and industrial."
"The ambiance was nice."
"Atmosphere was great."
"Good atmosphere and amazing building with the old fire doors and tiled walls."
"The vibe of the venue itself was great."
"This is a beautiful building with a lot of all the original features brimming with nostalgia."
"The atmosphere was inviting and comfortable."
Cons:
"Our early appearance wasn't exactly welcome despite the place only being 20% full."
"Was far too loud and the food looked awful."
"During the night it's a busy and quite noisy place good for a quick meal and a drink but not a place to hang out and chat."
"It's far too loud inside, music is a bit too loud meaning a lot of people are shouting to hear each other making a conversation hard to be had."
"The pubbier front area was very noisy when we went on a not especially busy Saturday afternoon."
"Initially thought this place would be quite cool being an old fire station but it was literally falling apart."
"It is however, a lot noisy and was on the day I visited quite cold too."
Service
Pros:
"Our waiter was very attentive and remembered our previous drinks round, which made ordering very easy."
"The manager was very understanding and didn’t charge us for our meals and was very apologetic so I cannot fault him at all."
"Great service, a very good selection of beers and wines and excellent food."
"The drinks and food arrived in a timely way and were delicious."
"The staff were welcoming and pleasant."
"The staff I must say for a Saturday evening were fab, calm and in control."
"The staff were very friendly and welcoming, a special call out to Elizabeth who was very friendly, welcoming, engaging and could not have done more to make our visit such a great experience."
Cons:
"Waitress shouted at us for sitting on the wrong table which didn’t have a sign or anything on it and the security guard made a snide remark on the way my partner looked which was really strange."
"The booking process wasn't smooth. I booked online and it wouldn't accept it - I had to wait on confirmation."
"Friday night, not busy at all. Couldn't get served though, bar staff appear to be easily confused and distracted."
"Spent ages waiting for drinks."
"When we arrived, the waitress who greeted us seemed confused and was leading us to the high bar stools with the table, we refused, and then she offered us a table."
"Either make your staff want to be work and he happy or support them in getting a place where management makes them feel important."
"The service was slow."
Food & Drink
Pros:
"The food was amazing…. It is not a typical pub food u expect. There is twist in the food menu."
"The burgers we had were very filling and restorative."
"The food is delicious and good value for money with an interesting variety for everyone."
"Food was good and reasonable priced for London."
"Thought the vegan options were very creative and delicious - certainly not 'run of the mill' falafel :)"
"The 3 plates for £15 deal caught our eye."
"Food is outstanding and very quick service!"
Cons:
"It was certainly NOT made with love, more like thrown on the plate with no care or attention."
"The food was also not as expected with the hash brown nachos arriving cold as if they had been sat around waiting to be served to us."
"the caeser salads were tired - lettuce brown at the edges, avocado was going black."
"I had the chicken burger in breadcrumbs which was very over cooked."
"for pudding I went for the Prosecco infused vanilla ice cream dipped in white chocolate, strawberries, meringue pieces and strawberry coulis. This is just simply a lie - it was in fact a white chocolate Magnum bar (with the stick still in it) with 2 crumbs of meringue and a thin layer of strawberry sauce."
"The only vegetarian option they could give her was Eggs!!"
"The menu looked reasonable with a good selection but the food was a complete let down and very poor value for money."