Address: 2-4 Kingsland High St, London, E8 2JP, United Kingdom
Phone: +442072545605
Rating: 4.7
based on 205 reviews.
Customer Service
Pros:
"Every time, since the moment I walked in I got a warm greeting from any of the girls are in reception."
"I really appreciated Metaxia being my waxing therapist; she has a very kind manner and is a lovely person who put me at ease."
"I was made to feel really comfortable and the lady was very friendly."
"Annabella my therapist is amazing she takes time to talk me through my treatment and makes me feel at ease."
"Esperanza was very professional & knowledgeable about my body's requirements."
"The staff were friendly on arrival and my massage therapist was really nice."
"Everyone is just so nice and helpful, too."
Cons:
"Did NOT acknowledge my presence at reception, didn't even look up."
"Reception staff are mostly cold, unwelcoming and will often stand chatting, ignoring you while you stand waiting to check in for your appointment."
"I went there today for arm wax, I received terrible customer service."
"When I mentioned that I was unhappy with the service, neither of the two ladies at reception asked me why."
"Terrible experience. I was left swollen and bleeding after threading."
"Haven’t been in a while but the reception staff are always just the worst."
"I had a terrible experience when I went here, first of all the staff were rude when I went in and didn’t acknowledge me or my booked time slot."
Quality of Treatments
Pros:
"A fantastic and technically brilliant mani-pedi with the delightful and engaging Anna."
"Possibly one of the best massages I’ve ever head! It felt like Laura could see inside my back and neck and worked through all of my aches and pains."
"Gulistan is one of the best beauticians I've come across in London."
"An excellent salon! I happened upon them when I was living in Dalston (3+ years ago) and have been a loyal customer ever since."
"Each treatment that I did (hydrafacial, manicure and pedicure, sugaring) was excellent."
"The deep tissue massage helped get rid of a lot of knots I was totally unaware of and also reduced most of the shoulder pain I was experiencing at the time."
"Great experience at Sheer Bliss with the amazing Anna. She’s an extremely skilled and professional nail tech who produces great results every time."
Cons:
"Devastated with my haircut. Although technically good cut, it was almost opposite what I asked for."
"ruined my hair and charged me £80, this is a rip off."
"I went in for eyebrow waxing. This time somehow they managed to wax my skin off under my eyebrows."
"Only down side was we only did one coat of colour which wasn’t completely opaque on the bigger toes once I got into daylight."
"The worst haircut of my life. I had really long thick hair, I asked to keep it long, and instead it got chopped so short AND thinned out which I never asked for!!!"
"ABSOLUTELY butchered my eyebrows."
"Had a lip wax at Sheer Bliss and the 'therapist' ripped off the upper layer of my skin."
Value for Money
Pros:
"Prices here are very cheap and affordable."
"The prices are very reasonable and not extortionate."
"When it comes to sheer value for money, Sheer Bliss delivered in spades!"
"It’s a bit dirty but it’s close to work and reasonably priced."
"I am very satisfied, they were able to take me a couple of minutes earlier as I arrived 15 min too early."
"I felt extremely relaxed and pampered during my facial which made me feel special on my birthday."
"Really pleased with the variety and quality of treatments, customer service and care, knowledge and opening times."
Cons:
"I was charged £160 for a colour, oil treatment and a trim. I have very, very short hair, absolutely ridiculous price."
"Terrible experience and appalling customer service. The haircut was alright but the stylist accidentally cut my fishing line silver necklace."
"Before I went into treatment she confirmed to me herself that the price for full arm is £20 - when i came to paying for my treatment she overcharged me at £22 claiming that the prices have changed."
"Unfriendly and vastly overpriced as charged £25 for a wash and blow dry."
"The price for my treatment had gone up (£25>£35) which I only found out whilst paying."
"I paid £100 for straight flat eyelashes with no lift in the ends at all, other people couldn’t even see them until I looked up."
"I booked for an arm wax today and the price was £20. Fine. When I went to pay they charged me £25."
Salon Atmosphere
Pros:
"The place was clean and lovely."
"It's local, the ambience is great and everyone is professional."
"You can see whatever they use is sterilized and that's the main reason I come back."
"The salon was very clean, the area is sanitised after each customer - i felt safe!"
"Sheer Bliss has always had a very high standard of cleanliness and hygiene so you can feel totally comfortable either coming back or coming here for the first time."
"Salon is clean and tidy."
"Wonderful! Last time I visited Sheer Bliss was before the pandemic. The service and professionalism of the staff was excellent then, and its still excellent today."
Cons:
"After walking past Sheer Bliss multiple times and reading positive reviews, I had high expectations that my visit would be a great one. Unfortunately, this was not the case."
"First time there, the wax I received was good (Hollywood), even though there's a moody vibe when you walk in."
"Well we didn’t have a very good experience here at all tbh."
"Salon was too busy and I kept getting moved around."
"Unfriendly, overpriced service. Interior & exterior decor was hideous."
"It’s a bit dirty but it’s close to work and reasonably priced."
"Disappointed with inexperienced service, also they accept only cash which I was only told upon paying."