The Commercial Reviews Summary

Atmosphere & Location

Pros:

• "Pleasant pub just opposite the train station."
• "Also a proper London boozer interior and nice courtyard out back."
• "The building is beautiful and old with original wooden panel walls and ceiling."
• "Cosy bar, serving English food."
• "Our local in Herne Hill. Very cosy pub with a fire....when its busy there's no chance of getting a seat so need to get there early. Nice staff and good music most of the time :)"
• "Nice pub with lots of historical pics on the walls. Very nice 'moody' red walls throughout most of the pub."
• "This pub has a fantastic atmosphere, and I would highly recommend it as a place to chill out for a drink on a Sunday afternoon, or to go out on a Friday or Saturday."

Cons:

• "It’s got no atmosphere but is just a regular old man pub, which is so weird in this location."
• "Four huge pushchairs screaming kids, a yapping dog in the corner it is 3.30 midweek 10 customers."
• "Decor a bit mismatched."
• "Limited outside space."
• "The stairs to women's toilets are scary. Very narrow and steep. You do not want to get drunk there as I guarantee a fall."
• "Ladies toilets need a bit of attention too. Bit of a trainspotting vibe going on down there...."
• "No excuse for such disgusting toilets! Awful smell and for goodness sake, CLEAN the filthy doors especially given the current situation."

Food & Drink

Pros:

• "Sunday roast was super tasty too!"
• "Good selection of beers, usually at least 4 or 5 ales. Food is ok, not amazing but good pub grub."
• "The food is excellent."
• "The food was really nice, we got the Sunday roasts and fish and chips - they were delicious and came in large portions."
• "Great food and good drinks selection at reasonable prices."
• "The food was amazing! Great price's The service was top notch."
• "Best grilled chicken dinner I've ever eaten, mash was lovely and creamy, corn cooked perfectly and the chicken gravy topped it off."

Cons:

• "Pleasant pub just opposite the train station, although food was a touch on the lackluster side."
• "Not the best roast I have ever had and particularly not at such a competitive price! The Yorkies were inedible and the meat not that tasty."
• "The beer of late has been flat as a pancake."
• "Ordered chicken pie and chips, so dry it tasted like cardboard."
• "£8.95 for a mojito out of a can, which also tasted exactly the same as the overly sweet lidl canned mojito."
• "The whole meal was tasteless, soggy yet dry."
• "'Winner winner chicken dinner' is a misnomer. It is not. Chicken inconsistent, some very very dry and other bits ok-just."

Service & Staff

Pros:

• "The staff are always lovely and helpful."
• "Brilliant team, especially the pink haired girl called Linda I think."
• "The manager was friendly and put the F1 on for us in one of the rooms."
• "The guys were SO super accommodating, organised us a great little table and turned on the sound so we could hear the commentary and made us feel welcome."
• "The staff are all amazing."
• "The staff, bar or either floor were really friendly and made us feel home."
• "Elaine and Becky were very friendly and helpful."

Cons:

• "The staff lied to my face and told me the second half of a world Cup match would be shown."
• "We waited around 15 mins to order a drink and food."
• "The waiter seemed disinterested from the start, he'd hardly said a word to us."
• "Very unhelpful staff, couldn’t arrange a seating just because I had a bike and couldn’t leave it unchained outside."
• "And speaking of some of the younger staff, their general surly behaviour and attitude is simply not up to scratch to be public facing."
• "People on the bar couldn’t even make eye contact whilst taking an order."
• "Every single staff member was rude including the manager when I complained that the food was cold, the staff were coughing over meals and slamming down plates! Dreadful, waste of time and money."