Curzon Soho Reviews Summary

Ambience & Decor

Pros:

• "Beautiful decor split across three levels that makes you feel instantly as if you’re not in central London."
• "It's a good place to meet with friends as the ambiance is good, staff are friendly and helpful."
• "Great place to catch a movie on a rainy day in the heart of London close to Piccadilly & Trafalgar square."
• "Ambience: Brilliant - it does not have the 'branded' feel of 'Big Brother' competitors."
• "Quirky place. Liked the bar above and the atmosphere."
• "The atmosphere is artistic and relaxed, a breath of fresh air amongst the soulless and corporate places around."
• "Beautiful place."

Cons:

• "The Soho venue was definitely subpar to Hoxton's."
• "Disappointing shadow of a cinema. Attempts to 'posh it up' with designer beers and nibbles fall short."
• "FRONT CAFE POORLY TRAINED STAFF."
• "Service was curt. Not likely to return. Cinema nice but nothing special."
• "No greeting from the server to begin with."
• "VIOLENT STAFF MEMBER - RED LONG HAIR AND BAD ATTITUDE."
• "Also if you insist in masks and plastic screens between us and the bar - please speak up - can’t hear you!!"

Seating & Comfort

Pros:

• "Nice movie theatre, comfy seats, clean and spacious toilets."
• "Comfortable seats."
• "Always guaranteed to be a comfortable, luxury experience here."
• "The seats are great with lots of space."
• "The seats are also delightfully comfy."
• "The seats were extremely comfortable."
• "Excellent movie theatre with comfortable seats and a cozy atmosphere."

Cons:

• "£17 for a monday night showing, screen was small (screen 3), it's impossible to sit in the middle of the screen thanks to the seating, and the seats are old, squeaky and uncomfortable for a long movie."
• "Seats are very uncomfortable and small, very close to each other."
• "The seats aren't banked quiet enough to stop you feeling like you're looking up."
• "Comfortable seats but no drink holders."
• "Screen 3 has seats that are barely raked at all, and instead the screen is placed fairly high."
• "Seats not as comfortable or as steeply raked as some other premium West End cinemas."
• "The cinemas themselves are small and feel like a small cinema has been chopped into 4 in order to increase yield."

Service & Staff

Pros:

• "It's a good place to meet with friends as the ambiance is good, staff are friendly and helpful."
• "The cinema is clean and really well run by the staff that are on shift."
• "Prices are reasonable and the staff are always friendly, it really is unbeatable for a quiet drink."
• "Staff were very friendly and personable on my visit."
• "We were quite impressed by the staff’s friendliness when we came to buy movie tickets."
• "Attentive staff members."
• "Staff are always friendly and professional."

Cons:

• "FRONT CAFE POORLY TRAINED STAFF."
• "Service was curt. Not likely to return. Cinema nice but nothing special."
• "Some staff are lovely others can't be bothered to acknowledge you exist."
• "No greeting from the server to begin with."
• "VIOLENT STAFF MEMBER - RED LONG HAIR AND BAD ATTITUDE."
• "Also if you insist in masks and plastic screens between us and the bar - please speak up - can’t hear you!!"
• "I don't like place here without subtitles to watch movie. I needs subtitles following the movies better than bland movies. I was here, I disabled for deaf penison! I don't return anymore.... That's disgusting."

Value & Pricing

Pros:

• "The rates are comparable to the main chains like Odeon."
• "Prices are reasonable and the staff are always friendly, it really is unbeatable for a quiet drink."
• "Price: Quite reasonable and there are often special offers."
• "The best part of this cinema are the £5 off-peak tickets for members under 25 years of age."
• "The Curzon shows a few big name movies but mostly art house films. It's a good place for a date and the prices are reasonable for Central London."
• "Screenings are shown at the best of quality."
• "An absolute gem of a central London experience."

Cons:

• "£17 for a monday night showing, screen was small (screen 3), it's impossible to sit in the middle of the screen thanks to the seating, and the seats are old, squeaky and uncomfortable for a long movie."
• "Very expensive! I mean I know cinemas are expensive but was taken aback by the costs."
• "Small screen, costs a bomb, *and* they charge a booking fee for tickets."
• "Lovely cinema but the prices are outrageous. £14 for a student price ticket (plus booking fee)!"
• "Despite being much less comfortable, the ticket price is still around £16.50."
• "Expensive but it is London's West End."
• "£17 pp led me to expect a high-quality experience. Instead, movie selection was limited, concessions were underwhelming."

Food & Beverages

Pros:

• "The cinema downstairs snacks were interesting, with little tubs of curated quirky nuts and sweets to choose from."
• "Konditor and Cook do amazing cakes, especially the lemon chiffon cake, and have very friendly service - and remember us each time we return."
• "Best hot chocolate I've ever had. Rich, creamy and thick."
• "Amazing amenities such as pastas and cakes in addition to traditional movie snacks such as popcorn."
• "Fantastic London institution. The cafe is well worth a visit, good coffee and huge selection of Konditor and Cook pastries."
• "We treated ourselves to a lovely wine whilst watching a chilling movie."
• "Great drink selection."

Cons:

• "There’s no freshly made popcorn."
• "Don't order milkshakes there either: a total rip off at £5.80 they took over ten minutes to make."
• "I asked for a large pop corn and the box was smaller than my palm and for a large coke and she gave to me a glass bottle of 330ml."
• "I went to Konditor & Cook and I was surprised on how bad the almond croissant was. I think it was at least 2 days old."
• "I wish there were a few more snack options."
• "Ordered an espresso martini which managed to be both oversweet and very bitter at the same time."
• "Love this place but no one is wearing masks inside the actual screening room - everyone removing inside and no real social distancing."

Facilities & Cleanliness

Pros:

• "Nice movie theatre, comfy seats, clean and spacious toilets."
• "The cinema is clean and really well run by the staff that are on shift."
• "With a good cafe and bar. Three newly refurbished screens with very comfortable seats."
• "The cinema room and screen were both large and seats most comfortable."
• "There is a great coffee shop on the ground and a nice bar on the lower floors."
• "Excellent movie theatre with comfortable seats and a cozy atmosphere."
• "One of my favourite venues in London - the perfect place to hide away on a rainy afternoon and catch the latest indie film or just relax with a drink."