Electric Cinema Reviews Summary

Seating Comfort

Pros:

• "Nice big arm chairs to sit in for the movie, they even have blankets for the colder days too."
• "The seats are most comfortable, you have a rest for your feet, massive of space for your coats etc or you can even watch the movie on a sofa."
• "All the seats are large armchairs with big foot rests, extremely comfy."
• "The seats are oh so comfy and if that wasn't enough, there are foot rests too, and boxes to put your belongings."
• "Awesome big winged chairs with footstools, beds and sofas to sit in with the added treat of blankets... it's a home away from home!"
• "The plush leather armchairs, complete with footrests and side tables, offer the perfect sanctuary for relaxation and indulgence."
• "The comfortable double sofa beds in the front row are very fancy."

Cons:

• "The only let down was the the sofa and cushions were stained in various places with what I can only assume (and hope) is nacho cheese."
• "The bed was comfortable but if you get drinks and food it's kind of difficult because there isn't a table on the side."
• "Whilst definitely very comfy, they’re a bit far from the screen so that’s a trade off."
• "The seats were uncomfortable and broken."
• "Paid for a bed at the front which was DISGUSTING - they hadn't cleaned or hoovered it."
• "The rear sofas do not have a good view of the screen but they are somewhat secluded."
• "There's no air conditioning so it got very hot and uncomfortable."

Service Quality

Pros:

• "Complemented by impeccable service."
• "The service was simply outstanding and I am certain I shall be visiting this venue again."
• "The staff at Shoreditch were really helpful in transferring the tickets without any fuss and getting us into the film on time."
• "Helpful, good service with humour, lovely seats."
• "The staff was so nice and welcoming."
• "The staff are incredibly service minded."
• "Very helpful and friendly staff."

Cons:

• "I did feel the staff (who were supposed to take our order from our seats) were a little overwhelmed by the number of people in the cinema showing."
• "People serving were a bit rude, in particular one which again didn't make me feel that luxury experience that you would expect."
• "The lady on the counter was so rude not only to me but to another polite lady who was basically begging for information."
• "Terrible customer service - unavailable for all the times we were in town when we tried to use a voucher."
• "Service was totally crap. Rude and slow."
• "We waited such a long time for someone to take our order, we ended up leaving our seat and ordering from the reception area instead."
• "The main gripe is that you get the impression that the ticket staff are doing you a favour by selling you a ticket for the film."

Food and Drinks

Pros:

• "American diner next door were amazing: burgers arrive super-fast and cocktails were exceptional!"
• "The pick & mix, fully stocked bar and incredibly comfortable armchair style seating really sold this place for me, although the ticket prices are a little higher than heading down to your local chain cinema."
• "The Electric Cinema offers a delectable menu of treats that goes far beyond the standard movie theater fare."
• "A good selection of foods and drinks."
• "Honey-coated fried chicken and a portion of generously topped nachos were enough for us, but we wanted to try everything."
• "The food and drinks are great."
• "Stopped in for breakfast and I had the Waffle/Bacon/eggs, and my wife had the French Toast. Both were delicious."

Cons:

• "The food and drinks menu was slightly over priced."
• "Food is overpriced (ticket too) and in very small quantities and not great quality."
• "Only one disappointment of the night was brownie at the bar. It was horrible."
• "The food/snacks on offer let things down just a little."
• "The food was pretty disappointing... Cobb salad was not enjoyable, and chips were a bit soggy."
• "Food was cold and disgusting."
• "I ordered nachos and was disappointed, too little, no taste, cold, and as if it was taken out of a can and served."

Cinema Experience

Pros:

• "The cinema next door is amazing and cozy which you can also take your food inside which I love."
• "Really wonderful cinema."
• "With a retro vibe and good movies makes a great place for a night out or a date."
• "Stuck for something to do on a rainy british day.... head to the Electric Cinema in Nottinghill - it's a beautiful cinema and comfortable to boot!"
• "This neo-baroque cinema is a visual delight with its intricate design."
• "The atmosphere at night is incredible."
• "The building's decor gives a really retro atmosphere."

Cons:

• "The sound and picture quality are far below standard cinemas."
• "No popcorn. The biggest disaster."
• "The biggest disappointment was it was not shown on a cinema screen as one would expect from a cinema."
• "The fire alarm went off which turned off the film and everyone had to exit."
• "The movie screen isn't wide enough so that if you are sat at the sides, you feel slightly cut off from the screen."
• "The sound also wasn't as great, felt like watching at home with speakers."
• "Sound was very poor, and the screen image was not clear."