Vue Cinema London - Wood Green Reviews Summary

Price

Pros:

• "Tickets are very reasonably priced."
• "Okay, so the first thing to say is that it costs £5.99 to go see any film, any time, at this cinema."
• "For £6 a ticket you just can't go wrong."
• "For £5.99 any time any movie what more would you want???"
• "Currently £5.99 tickets!"
• "You can go and see a film for as little as £5.99 for regular seat and a few quid more for a luxury seat."
• "Any Movie for £5.99 deal at the moment, superb value."

Cons:

• "The price of watching a film is good. However, as with all cinemas, food and drinks are overpriced."
• "The popcorn was cold and more expensive than my ticket."
• "Prices for 1 big coke and 1 distilled water around 12 pounds very expensive."
• "The food are highly overpriced."
• "The only thing that The Pop-Corn is a bit overpriced!"
• "Not especially well priced for the experience."

Staff and Service

Pros:

• "Especially this Thursday, the staff were really lovely when we went to see John Wick."
• "There was a very nice security guard there with perfect manners."
• "The staff were very friendly and helpful which made it a 4*."
• "Staff however were very courteous and offered great customer service."
• "The staff were friendly and very helpful."
• "Staff were really pleasant and friendly."
• "Very friendly service."

Cons:

• "I and few friends had an awful experience yesterday. Unnecessary long queues to get snacks, we gave up eventually."
• "Every machine other then coke and popcorn being broken."
• "The staff there not very helpful at all."
• "They also didn’t tell us about the 3 for 12 offer so we lost out."
• "There needs to be better security and respect for staff."
• "The staff at the tills is soooooooo sloooww."
• "Awful customer service, not worth the trip at all."

Cleanliness and Maintenance

Pros:

• "Cinema entrance was clean and tidy."
• "The place is generally clean."
• "Was clean and tidy."
• "Visited today. Nice, clean place."
• "I've been going to this cinema for over a year, always clean and tidy."
• "The staff is really friendly and helpful and they keep the cinema absolutely clean and tidy."

Cons:

• "No female toilets. Females made to use disabled loo which had urine all over the seat and floor."
• "The place is DIRTY and short of staff."
• "Disgusting ladies Toilets every single time I went there, the odour makes you actually feel sick!"
• "Small screen and absolutely disgusting toilets."
• "The fire door/exit was full of clutter, basically a Health & Safety hazard if not watching carefully where to step."
• "Seats were disgusting and weren't cleaned properly."
• "The toilets should keep with a better cleaning schedule, they were off putting to say the least."

Facilities and Accessibility

Pros:

• "Conveniently placed by Wood Green train station and a number of bus routes lift access for those who have mobility concerns."
• "The seats are comfortable."
• "The seats were comfortable and the screen and speakers good."
• "The seats were comfortable very clean and tidy as well we went for the VIP seats which was definitely worth the extra."
• "The seats are very comfortable."
• "The seats are very comfortable and the next row in front of you is so much down, the heads of the people are not bothering you."
• "Vue hallmark is wide, comfy seats with plenty of leg room, good back support and big screen/sound make a great cinema experience."

Cons:

• "The seats were creaky and felt like they could collapse upon sitting down."
• "VIP seats need some fixing."
• "The cinema room was old and worn out with very squeaky chairs."
• "The seat / area around it smelled of wee, body odour or sweat."
• "We noticed one seat below us completely ripped open, not a good look."
• "The regular seats aren't exactly cramped anyway, way better than you would find in a normal Odeon or Vue."
• "This cinema would benefit from deep cleaning and some basic maintenance."

Experience and Atmosphere

Pros:

• "Great place tho."
• "Screen good and good sound."
• "The actual sound and image quality of the film was great."
• "Good picture and sound quality."
• "A/C set perfect to enjoy a movie during those hot days."
• "Very nice cinema with big halls so you can watch the film on a big screen."
• "I enjoyed to see my children seeing their favourite characters on the screen."

Cons:

• "We watched the film with no air con on the hottest day literally ever."
• "Really poor and some of the people attending had some serious parenting/ mental health issues."
• "Cinema is okay. But if there are any kids, just accept you won’t be able to watch the movie."
• "Went to see Mission Impossible (12A rating) A family with a baby next to me crying."
• "Not a good place to go to been there load of times and everytime im there there is always alarms going on."
• "The cinema hadn't been cleaned and the attendant was sweeping up while we were watching the trailers around all our feet."
• "The whole experience was ruined by people that don't know how to behave when they are at cinema..."