Clapham Picturehouse Reviews Summary

Staff and Service

Pros:

• "The bar staff were really friendly and helpful and the prices were ok."
• "The staff are young and inexperienced as a rule but are helpful by and large."
• "The service is good, they are very knowledgeable about films, both old and new."
• "Love it there, friendly staff, quick service with smiles."
• "Staff are always friendly and knowledgeable too."
• "Very helpful and friendly staff."
• "All the staff were friendly and helpful."

Cons:

• "Lovely cinema just one rubbish female member of staff who chats to friends right in front of your view..then had a vile attitude."
• "Very overpriced, screen quality poor and staff too busy chatting."
• "Masquerades as hip and loveable but is actually a mean-spirited, cheap organisation that doesn’t pay its front of house staff a living wage."
• "The staff are lovely but the cinemas smell, the air con is either too cold or non existent."
• "Poor service. Poor facilities."

Accessibility and Facilities

Pros:

• "If you book in advance you can skip the queue and walk straight in without printing your tickets."
• "Very conveniently positioned in a small pedestrian street with restaurants opposite and around."
• "Tucked away in a pedestrianised road moments from the underground."
• "It is easily accessible from the Tube and there are lots of restaurants nearby."
• "Close to the Underground Station, you don't need to drive."
• "1 min walk from the tube station."
• "Clapham picturehouse is in a very good location: right next to the clapham common tube station."

Cons:

• "Due to the building structure there is no lifts which makes it impossible for someone in a wheelchair to get to the top screens."
• "The place was crawling with mice, it was unclean with wrappers and food on the floor."
• "The smell of the soft old furniture was too strong and unpleasant at the silver screen."
• "Unfortunately, the seating area in screen 3 smelt awful, like feet."
• "Quite a lot of stairs, so if you have mobility issues, this cinema may not be the best."
• "Limited toilets - two up and two down as far as I could see."
• "Seats probably not acceptable cleanliness to a clean freak person."

Price and Value

Pros:

• "Honestly my experience was great and I will absolutely come back as you get a better deal and service compared to other big cinemas."
• "The benefits of membership in the form of cheaper tickets and snacks make it worth your while to purchase one assuming you're a regular movie goer like me."
• "Visited for the first time watch the Barbie movie and was shocked at the low price of tickets compared to other commercial cinemas."
• "Picture house is generally a few quid cheaper than an Odeon."
• "Good prices for London."
• "The tickets are reasonable."
• "5.99 under 25 weekday tickets are a life saver."

Cons:

• "You’re being completely ripped off. £3.80 for a tango!!!"
• "Very overpriced, screen quality poor."
• "I’m disgusted how this place can justify the £15 tickets."
• "After queuing for ages for the most overpriced and poor quality popcorn."
• "We had the pie and mash which was reasonable but it cost £18 for 2 glasses of wine. 250ml."
• "Very expensive for what was on offer."
• "Pricey confectionery counter."

Cinema Experience

Pros:

• "The seats are nice and squishy, especially in the big screen, the one with all the twinkly fairy lights built into the ceiling!"
• "Great bar, comfy seats and excellent atmosphere."
• "The film room was really clean and the seats seemed to be on a great state since they take good care of them."
• "They show some great films, including international productions."
• "Good sound and projection systems, and they turn the lights right down for films in the auditoriums."
• "A good selection of movies."
• "One of my favourite cinemas in London."

Cons:

• "The amount of light coming out of the projector is miserly."
• "Very small screen and like a furnace during the showing of IT."
• "The screen is so grainy, and there is a ripple or fold in the corner so the image is distorted that's not good enough for a cinema."
• "The brightness in screen 1 is too low."
• "The screen is also tiny and feels like a home cinema / large TV at best."
• "The screen was tiny and even though I was sitting in the middle of the seats it felt so faraway as to feel like I was watching my TV at home."
• "The projector was not even HD, 720p at most, audio was rubbish (no bass at all)."