Pizza Hut Reviews Summary

Food Quality

Pros:

• "The food was very good and we did not wait long time to be served."
• "Pizzas were pretty amazing."
• "The pizza / pasta buffet is great. the salad bar is the same - at last I could compose my own salad,and refill at will."
• "We had a large pizza to share with the staffed crust very tasty... Bottomless drinks and side salad."
• "With exceptional pizza, a welcoming atmosphere, and top-notch service, it's the ultimate destination for anyone craving a slice of perfection."
• "The crust, thin and crispy, yet with a satisfying chew, is a canvas for the harmonious blend of flavors that adorn each pie."
• "Both pizzas tasted too good."

Cons:

• "Tasteless pizza if you can call that thing a pizza."
• "Bad quality pizza."
• "The food was alright but not justifiable of prices."
• "The food was really bad, too oily pizzas, garlic bread with cheese oily with very little cheese on it."
• "Pizza was sooo dry and tasteless, like eating soap."
• "Food was just yuck. The salsa and nacho cheese was sweet??"
• "Pizza was Tasteless and looks like came out from printer!!"

Customer Service

Pros:

• "Good to know the staff here can stand up for themselves."
• "Staff was very friendly and helpful: the boy who was cleaning tables, the waitresses Tracy and Snehal."
• "The customer service was really good, the young workers were very quick to help."
• "The staff were hard working and eager to please."
• "Great 👍 job Mariola we are happy with yr service ✨✨✨✨✨."
• "Most of all I really appreciate the fantastic service from the lovely girl from Sicily."
• "The staff is very polite and helpful. The service was above and beyond."

Cons:

• "Service really bad and they are not down to earth the server 😒 as I had to wait nearly 45 mins to get my order."
• "Worst service ever."
• "Manager was brought over who then stated it wasn’t policy and was very dismissive about the whole situation!!"
• "Terrible customer service, need to ask for clearly written dead on the menu."
• "Exceptionally slow service."
• "Service was really bad, with different waiters all the time, all very stressed out and not very helpful and pleasant."
• "Service is appalling, rude staff, rude managers and no service at all."

Cleanliness

Pros:

• "The staff are absolutely amazing very kind to everyone around toilets are clean wouldn't say the best."
• "This branch is very clean and tidy with helpfully and attentive staff who know what they are serving."
• "Food was great will definitely return when I'm in the area."

Cons:

• "The toilets are so SO filthy that belong to a horror movie."
• "Also the toilets are disgusting handles falling off, toilet pans dirty sinks with eye pencil shavings In!"
• "The pizza hut is downstairs meaning it's very dark with no natural daylight and no windows."
• "The restaurant itself is really cramped and the toilets are absolutely disgusting."
• "Toilets super dirty, avoid if you can. Empty soap dispensers."
• "The toilets they are disgusting, no paper, really dirty, and everything just broken inclusive doors."
• "Toilets were very very bad. The doors need to fixed and locked. Cleaning should be better."

Atmosphere

Pros:

• "Fantastic Place!! The Pork Ribs with Chips!! My friend Peter couldn't have enough of it."
• "Ambience was good, friendly staff are very helpful."
• "lovely place and all staff friendly."
• "The seating area vibe is really nice and chill, very suitable for families."
• "A good underground restaurant. They play loud music which actually suits the type of atmosphere they have created there."
• "The atmosphere is a delightful blend of casual and cozy, making it the ideal spot for a family dinner, a casual date night, or a quick solo pizza fix."
• "Conveniently located with cheerful ambiance and perfect for fuelling up after a hefty shopping."

Cons:

• "So cramped and the staff were over worked, really stingy as well."
• "It was very crowded and noisy."
• "The pizza hut is downstairs meaning it's very dark with no natural daylight and no windows."
• "Very loud, but still a nice place to stop by for some pizza. Pizza is delicious, pasta is ok but dressings from the salad bar are very acidy.. veg pizza options are almost non-existent."
• "Doesn't have windows either but the atmosphere is not that bad, unless it gets super busy."
• "The people working there even louder."
• "No control of who was getting in or out."