Happy Lamb Hot Pot Bayswater Reviews Summary

Service

Pros:

• "Service was real quick too!"
• "Staff is friendly and professional, very attentive."
• "The service was delicious, clean, and fast."
• "Service was good; they’ll fill up the broth for you if it’s running low as well as turning up/down the cooker."
• "The staff were friendly and efficient, and the service was quick but not rushed."
• "Their service was quick and nice."
• "The service was superb as all of the servers are attentive."
• "The staff helped us to prepare the cake and even gave my friend a little surprise gift."
• "Very decent Chinese hotpot! Food and service were all very nice!"

Cons:

• "Service was incredibly slow and hard to flag down a server when soup was low."
• "Service wasn’t too great as when it gets hectic it seems difficult to get hold of a staff."
• "Service was below par unfortunately."
• "I would never want to visit again anyways please learn some manners as well as service."
• "The service was very slow even for a Wednesday evening."
• "Very chaotic. Clearly the booking system doesn't work."
• "Service was very poor and ruined by the place being too busy for the overworked waiters."
• "The manager, Ting, was extremely rude and argumentative."

Food Quality

Pros:

• "The food is fresh and tastes really good, plenty of options from vegetables to seafood."
• "An additional star has been awarded for the generous portion of kimchi."
• "The tomato was very tasty and the original also very good."
• "The spicy broth was really nice."
• "The food was absolutely delicious and the portions extremely generous."
• "The food was amazing over here. Even the ice cream was delicious."
• "Very tasty food. I really enjoy the fish paste."
• "The food was plentiful, not to mention delicious. Portion sizes were huge."
• "Delicious hot pot with amazing vegan options."

Cons:

• "The food is good, but not cheap."
• "Soup base not as good as haidilao."
• "The best thing about this 火锅店 is not the hotpot itself."
• "The cramped space made it uncomfortable, especially for a larger group."
• "The hot stock was too spicy even for a lot of the Asians."
• "The food being presented well and tasting okay, the service was very poor."
• "Ok food but absolutely terrible service."
• "The food is decent but the service was horrible."

Ambiance

Pros:

• "The dining environment is bright, clean and relaxed."
• "Fancy looking venue, really nice selections and presentable ingredients."
• "Great atmosphere for getting to know people and for a special celebration."
• "Very decent Chinese hotpot! Unfortunately, we only got 90mins to enjoy it."
• "Great for romantic couples and for families with children, due to the separated tables arranged to enhance privacy."
• "Beautiful luxurious ambience."
• "What a lovely experience!! Best hotpot in town."

Cons:

• "I don’t mind waiting at all, but if you do bookings you should honor them."
• "The famous Happy Lamb hotpot opened a new restaurant in Bayswater! Very convenient for those living in the west side."
• "The only issue is probably too long waiting time."
• "Please do book in advance, especially in weekends."
• "8.30pm reservation on a Friday night. Went / queued (the chaotic kind) /witnessed a lot of drama."

Value for Money

Pros:

• "Great value for money."
• "The food is great and a really good value for money."
• "As a Chinese & native Sichuan local, this lamb hot pot turned out to be better than my expectation. It only cost 50 each."
• "The food was plentiful, not to mention delicious. Very worth their price."
• "Qaulity meat - I don't usually eat lamb, but their lamb was so good."

Cons:

• "Bit on the expensive side tho."
• "Price was decent. Not cheap also not expensive."
• "It costs us about £100 for 2 people."
• "Very expensive, we were 2 and paid a bit more than 80£."
• "At around £37/head I thought it was quite pricey (no drinks just water)."
• "Bit of a weird one. I love hot pot but just feel like this place is a bit overpriced for what it is."
• "We spent £100 for two people here and we didn’t order much."