Cafe Brera Reviews Summary

Service

Pros:

• "Exceptional service and great food."
• "Brilliant service from a waitress named Yazmin."
• "Going to brera was an absolute delight. My girlfriend has a severe food allergy and Ola (our server went above and beyond to ensure it was safe for her to eat)."
• "It's so refreshing to see a bunch of happy and friendly staff."
• "Swift service from the staff."
• "Mariyana was brilliant and even thou the restaurant was really busy and the other staff overwhelmed she made sure she gave us attention when we needed it."
• "The service we received from Shubham was very good."

Cons:

• "Avoid this cafe at all costs. They have a serious issue with staff conduct."
• "Had to wait 25 mins+ for plates to be cleared. Drinks never arrived, awful."
• "Manager is awful to her staff and they all do not seem to enjoy their jobs."
• "Totally ignoring customers around and being extremely slow."
• "The staff were friendly but a bit slow and disorganised."
• "Having only one disabled toilet available in a big let down, but it's nothing compared to the service. It's slow, I mean very slow."
• "Service slow and really rude attitude towards customers."

Food Quality

Pros:

• "I give it a solid 5 stars for the quality food, diverse menu and quality ingredients."
• "I find the food very good here and good service."
• "The breakfast sourdough crust pizza was good."
• "The Shakshouka is a mire hearty meal with fantastic bread."
• "Wonderful food."
• "Great food, especially the rice balls with pesto and mozzarella (delicious)."
• "Hi. Want to say that the food there is amazing. Tasty and loooking fabulous."

Cons:

• "The carbonara was ok but a little flavourless."
• "Don't get pasta here, it's heavy and unauthentic, the sauces taste ready made and the pasta is overcooked."
• "Food portions are tiny for the price they charge."
• "The lasagne had been microwaved but even after returning it twice, it was frozen in the centre."
• "The food was served practically cold."
• "Our experience was also incredibly unpleasant. We ordered a lasagne that was watery, tasteless and completely mushy."
• "The most appalling service you’ll get at Canary Wharf, servers are slow, cakes are awful."

Cleanliness

Pros:

• "A nice Brera cafe right next to the river on a nice spot offering great views from both outside or inside."
• "Great spot right by the Thames at Westferry circus."
• "Lovely spot to watch the sunset."

Cons:

• "Flies are everywhere even in the restroom."
• "The restroom is dirty and disgusting."
• "Floors dirty inside. Toilets dirty with bad smell and no paper."
• "One negative is the pastries laid out where patrons can breath and sneeze all over them - disgusting."
• "The cakes display is ruined by flies."
• "The atmosphere wasn’t great, the music is too loud."
• "The 'charchoal latte' was NOT a latte. It was a 'life experience'!"

Atmosphere & Location

Pros:

• "It is a welcoming venue throughout the year, in the summer you can sit outside by the Thames, in the winter they have festive decorations!"
• "The atmosphere was very calm and the staff were exceptionally kind, polite and helpful especially Olamide."
• "Amazing atmosphere - not too fancy not too chill, a perfect in between!"
• "This is a very nice cafe, which serves great coffee and has a delicious selection of pastries and cakes."
• "Great atmosphere, nice music and nice view."
• "Absolutely outstanding experience. The atmosphere was lovely making for the perfect spot for catch up! Staff and management couldn’t be more helpful, making sure every need was catered for."
• "Stopped by yesterday and loved the place, not only for their coffee (delicious) and their desserts (pistachio cream sfogliatelle is an absolute must), but also for their customer service."

Cons:

• "Price/value is wrong here. The food is average, really nothing special."
• "Terrible service, Cold food."
• "What used to be a lovely relaxed Cafe by the river has become a horrible experience to visit- expect 40 minute wait times for a coffee, most of the menu 'not available'."
• "Really sad to see the place go down hill - urgent management changes are needed."
• "We were appalled by how rudely they treated their customers when placing an order and left the cafe feeling very upset."
• "I truly love this place esp on the weekend, the view is magnificent! I must say the toilet experience here is outstandingly bad."
• "RUDE STAFF. VISITED RECENTLY. ESPECIALLY THE ASIAN ONE WITH CONTACT LENSES ON AND THE WOMAN WITH EASTERN EUROPEAN ACCENT."