Address: 131-132 North St, Brighton and Hove, Brighton BN1 1RG, United Kingdom
Rating: 4.2
based on 159 reviews.
Food Quality
Pros:
"The chicken was cooked to perfection!! so tender and moist with a very good crunch."
"Chicken was all super crispy, juicy and fell apart beautifully."
"The chicken burgers are great size and cooked perfectly."
"Honestly the best fried chicken I've ever had. Not dry at all."
"Love the chicken here. The portions are always huge and freshly cooked."
"First time trying this chain, great chicken love the chips."
"The first popeyes I've ever been to... The chicken is great, very crispy."
Cons:
"As we saw the food on the table... all were double fried and were dark brown in color.. the taste was not good."
"You couldn’t specifically say which pieces of chicken you wanted and I ended up with dry breast and back pieces."
"Chicken pieces and wings are fairly average."
"Taste wise ok, but they use vegetable oil and that's too much."
"I didn't like the chicken (oily and not as nice as other brands)."
"Wow. How bad is this? So greasy."
"The chicken wasn't bad - hot, fresh, crispy coated. The gravy wasn't nice - I didn't like the spice combination at all."
Service
Pros:
"Will definitely be coming back, staff are lovely as well."
"The service is a little slow, but on the whole, well worth a visit."
"Service has been quick, polite and no issues."
"The service was pretty good too."
"Great place to hang out with friends and family. Great food at reasonable rates. Easy self ordering system."
"Staff all so friendly and helpful and a great touch with having someone to greet you at the door."
"Thomas was really helpful when I need help with my order and maryloo was very vice when bring me my order."
Cons:
"The service is a little slow, or they need more staff?"
"Don’t bother ordering from UberEats, this is the longest I have ever waited for a meal and it wasn’t the driver’s fault."
"Whoever runs this place/franchise need to seriously have a makeover in the service."
"There was a horde of staff members behind the counter all standing round aimlessly not knowing what they’re doing."
"Quite long wait for a fast food restaurant and they didn't add our chips to the meal."
"Had to wait ages for food then order was wrong."
"The ordering system is a bit chaotic, lots of numbers being shouted out with no real organisation to it."
Price and Value
Pros:
"Prices are reasonable, came down to £21 for 3 people."
"Not bad for value on price either."
"Well worth the money and will be on our way back soon."
"Price was good value, especially considering the prices of nearby places in Brighton that are not as good."
"Price wise, yes it is definitely on the more expensive side but it’s super filling, fresh and tastes delicious!"
"Adding to my ratings list of favourite places to get a chicken burger and honestly, I think this goes right to the top. Reasonably priced for fast food generally."
"Great value for money, 4 of us ate enough food to leave us feeling stuffed, and it cost under £35."
Cons:
"Perhaps they had a slow start, but it’s been consistently great! Price wise, yes it is definitely on the more expensive side."
"Also the ‘free delivery over £15’ offer is a lie, they still charge you."
"Milkshakes are 4.50 and THIS IS WHAT THEY GIVE YOU 😑"
"My friend paid for the spicy chips and didn't even get them my chips had more seasoning than his."
"The first popeyes I've ever been to... Tad pricier than your standard mcdonalds but well enjoyed."
"Was not a very nice experience. Quite long wait for a fast food restaurant... expensive for value, just not worth it."
"One sandwich is 7£ which is insane for a fast food place, asked for tap water and they said they couldn't give it."
Ambiance and Cleanliness
Pros:
"Large sitting area. Can not complain."
"The place has a tonne of seats, is bright and airy - has machines for ordering so the staff can crack on with cooking and serving up."
"Very clean and tidy! Staff all so friendly and helpful and a great touch with having someone to greet you at the door."
"The restaurant is modern! But dirty the tables where full of rubbish- I waited 25 minutes for food!!"
"The restaurant had great service, the table staff insisted on cleaning our tray. Nice, clean restaurant."
"Loved the dining area as it’s nicer than pretty much any Popeyes stateside."
"Its new to Brighton so thought we would give it a go. Classic chicken not well seasoned, spicy chicken seasoned ok but both chicken orders very greasy."
Cons:
"Very limited seating probably best for take away."
"The ordering system is a bit chaotic, lots of numbers being shouted out with no real organisation to it."
"The toilets were dirty and out of paper. Long wait for the food."
"Was in popeyes today, waited a while for my order however I don’t not blame the staff. Caught who I think is the manager( wearing grey with brown hair) shouting at staff members making them seem upset and stressed out."
"I never tried Popeye's before and wanted to see what the hype was about... Place felt a bit soulless, and there were no syrups in the drinks machine."
"I used the toilet bur it was extremely dirty."
"Honestly, it's not worth waiting for, especially not when you need to sit there for a solid hour to get your food, and then get the wrong item anyway."