Popeyes Louisiana Kitchen Reviews Summary

Category: Chicken restaurant

Address: 8-10 Upper Parliament St, Nottingham, NG1 2AD, United Kingdom

Phone: +443301758760

Rating: 4.1
based on 198 reviews.

Flavor and Taste

Pros:

  • "The Biscoff milkshake is nice! So are the fries."
  • "Chicken quality was good, tender and juicy."
  • "Chicken is much nicer and flavoursome. Food was pipping hot."
  • "Chicken was hot and tasty, the batter was so nice and crunchy."
  • "The spicy chicken crispy and tasty, similar to what you get in Asia."

Cons:

  • "French fries & spicy chicken sandwich was too salty !!! Make thirsty all the time :("
  • "Chicken quality was good, tender and juicy, however taste was just too much. I preferred hot wings over tenders."
  • "Very salty and over-marinated meat that has a rubber texture... very very disappointing 😞."
  • "Awful food quality for delivery, would not recommend, wrong items delivered and the burger the flat batter was falling off, it looked old, it was brown and honestly not edible."
  • "The spicy chicken crispy and tasty, similar to what you get in Asia (if you have tried the fried chicken from leading brands in a Asia)."

Service and Staff

Pros:

  • "The staff were all very friendly and you can fill your own soft drink which is good."
  • "Your staff member, Raj, was on the door and provided a very warm and helpful welcome."
  • "The staff are really attentive and brought the food to the table which I wasn't expecting."
  • "Very polite and helpful staff, from those welcoming at the door to those serving behind the counter."
  • "Staff are extremely welcoming and attentive. I was packing up to leave and I dropped my travel mug."

Cons:

  • "Horrible experience I had with a racist staff member. I ordered food via the machine but it was out of paper and didn’t print the receipt."
  • "The worst customer service I've ever had at a fast food restaurant."
  • "Firstly the the food is questionable, although highly rated throughout America I personally think this is a waste of time and money!"
  • "Awful! Burn greasey tastless chicken! Made me feel sick and couldn't finish it!!"
  • "Service was slow, staff talking amongst themselves. I had to ask 3 times for how to order."

Price and Value

Pros:

  • "You get a lot of food, for a lot of price but yes you don’t mind paying for quality - if you get it."
  • "I used an easy to use kiosk to order my food and had it in front of me within 10 minutes."
  • "The price is student friendly, staffs are real good and the service is pretty quick."
  • "Reasonably priced. Tables and chairs could have been cleaner."
  • "Looking at around Β£9 a meal so not exactly a cheap meal out. They do have a saver menu too if you want a light snack."

Cons:

  • "Actually is expensive regarding to compare with same level brand."
  • "The price is quite expensive compared to similar places."
  • "Just got a kids meal to try it out...Overpriced and gave me belly ache. Had major food regret and will not go back."
  • "To us, it was overpriced for what it was, and while it had more flavour than KFC, it didn't do it for me."
  • "I very rarely end up feeling scammed when eating am average meal at a fast food place but this was an exception."

Ambiance and Cleanliness

Pros:

  • "The atmosphere was very loud, music was just too loud and tables were not cleaned."
  • "Very warm inside!"
  • "The environment is so clean, the friendly staff 🧼 cleaned up the food tray and table once the customers left…"
  • "So much better than, ya know, the other place. Staff are extremely welcoming and attentive."
  • "I had the absolute pleasure of visiting Popeyes Nottingham, and let me tell you, it was an extraordinary experience that surpassed all my expectations."

Cons:

  • "The atmosphere was very loud, music was just too loud and tables were not cleaned."
  • "Expensive, poor layout for a fast food eatery and servers looked like they wanted to be anywhere else other than the restaurant."
  • "Horrible experience I had with a racist staff member. I ordered food via the machine but it was out of paper and didn’t print the receipt."
  • "Firstly the the food is questionable, although highly rated throughout America I personally think this is a waste of time and money!"
  • "Visited this morning at 10:30 am none of the touch screen machines where working and they was a queue."

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