Popeyes Louisiana Kitchen Reviews Summary

Flavor and Taste

Pros:

• "The Biscoff milkshake is nice! So are the fries."
• "Chicken quality was good, tender and juicy."
• "Chicken is much nicer and flavoursome. Food was pipping hot."
• "Chicken was hot and tasty, the batter was so nice and crunchy."
• "The spicy chicken crispy and tasty, similar to what you get in Asia."

Cons:

• "French fries & spicy chicken sandwich was too salty !!! Make thirsty all the time :("
• "Chicken quality was good, tender and juicy, however taste was just too much. I preferred hot wings over tenders."
• "Very salty and over-marinated meat that has a rubber texture... very very disappointing 😞."
• "Awful food quality for delivery, would not recommend, wrong items delivered and the burger the flat batter was falling off, it looked old, it was brown and honestly not edible."
• "The spicy chicken crispy and tasty, similar to what you get in Asia (if you have tried the fried chicken from leading brands in a Asia)."

Service and Staff

Pros:

• "The staff were all very friendly and you can fill your own soft drink which is good."
• "Your staff member, Raj, was on the door and provided a very warm and helpful welcome."
• "The staff are really attentive and brought the food to the table which I wasn't expecting."
• "Very polite and helpful staff, from those welcoming at the door to those serving behind the counter."
• "Staff are extremely welcoming and attentive. I was packing up to leave and I dropped my travel mug."

Cons:

• "Horrible experience I had with a racist staff member. I ordered food via the machine but it was out of paper and didn’t print the receipt."
• "The worst customer service I've ever had at a fast food restaurant."
• "Firstly the the food is questionable, although highly rated throughout America I personally think this is a waste of time and money!"
• "Awful! Burn greasey tastless chicken! Made me feel sick and couldn't finish it!!"
• "Service was slow, staff talking amongst themselves. I had to ask 3 times for how to order."

Price and Value

Pros:

• "You get a lot of food, for a lot of price but yes you don’t mind paying for quality - if you get it."
• "I used an easy to use kiosk to order my food and had it in front of me within 10 minutes."
• "The price is student friendly, staffs are real good and the service is pretty quick."
• "Reasonably priced. Tables and chairs could have been cleaner."
• "Looking at around £9 a meal so not exactly a cheap meal out. They do have a saver menu too if you want a light snack."

Cons:

• "Actually is expensive regarding to compare with same level brand."
• "The price is quite expensive compared to similar places."
• "Just got a kids meal to try it out...Overpriced and gave me belly ache. Had major food regret and will not go back."
• "To us, it was overpriced for what it was, and while it had more flavour than KFC, it didn't do it for me."
• "I very rarely end up feeling scammed when eating am average meal at a fast food place but this was an exception."

Ambiance and Cleanliness

Pros:

• "The atmosphere was very loud, music was just too loud and tables were not cleaned."
• "Very warm inside!"
• "The environment is so clean, the friendly staff 🧼 cleaned up the food tray and table once the customers left…"
• "So much better than, ya know, the other place. Staff are extremely welcoming and attentive."
• "I had the absolute pleasure of visiting Popeyes Nottingham, and let me tell you, it was an extraordinary experience that surpassed all my expectations."

Cons:

• "The atmosphere was very loud, music was just too loud and tables were not cleaned."
• "Expensive, poor layout for a fast food eatery and servers looked like they wanted to be anywhere else other than the restaurant."
• "Horrible experience I had with a racist staff member. I ordered food via the machine but it was out of paper and didn’t print the receipt."
• "Firstly the the food is questionable, although highly rated throughout America I personally think this is a waste of time and money!"
• "Visited this morning at 10:30 am none of the touch screen machines where working and they was a queue."