Popeyes Louisiana Kitchen Reviews Summary

Food Quality

Pros:

• "The chicken is to die for, really crunchy outer but delicious chicken breast underneath."
• "The crispiest chicken I've had so far."
• "Succulent and delicious chicken, probably the best tasting in any other fast food chain in Leicester."

Cons:

• "The fries (or should I say 'fry') was all congealed together."
• "The chicken tenders are far better than something like the McDonalds chicken selects, bigger & juicier."
• "The chicken coating a bit flavourless and very greasy."

Service

Pros:

• "Visited Popeye's just after it opened on a Sunday morning before the football. Was quiet, the staff were friendly and the service was quick."
• "Staff is the best I have ever experienced at ANY fast food establishment."
• "Really amazing customer service today at Popeyes, had a lovely time."

Cons:

• "Service was slow took 45 mins or so for our food to arrive."
• "Initially, when I walked in, I found the music very loud."
• "Waited for 40 minutes and still no sight of getting food."

Order Accuracy

Pros:

• "Great wings at good price same as the hospitality of the staff."
• "Super quick, nice and tasty chicken 🍗."
• "Food was piping hot, hi Jen had a lovely crispy crumbly coating to it with hint of spice."

Cons:

• "Ordered a wrap without Tomato/Mayo for allergy reasons (it came with both)."
• "I asked for fresh chips (large fries) and got the smallest portion as a replacement."
• "Staff are very good however food was disappointing and horrendous as my daughter found hair in the batter of her chicken wings."

Atmosphere

Pros:

• "The atmosphere with Southern Jazz is great, would recommend!"
• "This was a lovely restaurant to eat in at, with many cultural designs on the walls!"
• "The atmosphere is brilliant too. Very authentic feeling to Louisiana in America."

Cons:

• "Unless you want to use the mini sinks inside the toilet cubicles which were messy and smelly."
• "The place was relatively clean and tidy. Ordering was easy via the digital ordering screens, even though I found them to be quite high."
• "The service was quick and efficient. The food was decent for the price I paid."

Value for Money

Pros:

• "First time trying, tasted the samples on offer outside, so we went in. As others say it’s maybe a couple of quid more than you’d expect, but it’s worth it in my opinion."
• "Crispy fried chicken is what they do best! A little bit pricey in comparison to other chicken spots, but honestly, a great taste of Louisiana!"
• "Great place 👌 and delicious 😋 food 😋 and very good service in time, beautiful atmosphere 👌, very good music like in Louisiana and a very big and delicious 🥪 sandwich."

Cons:

• "Honestly one of the worst meals I've ever not eaten."
• "Trying to be KFC and with maximum cost."
• "Pretty pricey.. not a whole lot a variety. They charge 10p per sauce too… which is kinda wild for eating in…"