Chick and Beers (Coombe Road) Reviews Summary

Category: Chicken restaurant

Address: 24 Coombe Rd, New Malden, KT3 4QE, United Kingdom

Phone: +442034577929

Rating: 4.7
based on 129 reviews.

Korean Fried Chicken Quality

Pros:

  • "Fried chicken here is better than the ones in South Korea."
  • "The plain fried one had a light and super crispy batter."
  • "The chicken was cooked very well - hot, juicy, tender and well-seasoned!"
  • "I can say the fried chicken is stunning. Very light, grease-free batter and the marinade has turmeric and other spices in it."
  • "The chicken here is beautiful, especially the glazed pieces and they certainly don’t short change you with the portion sizes."

Cons:

  • "The only one that tasted good was the glazed one."
  • "The original fried chicken is succulent and well crispy but lacked flavour by itself."
  • "The chicken tenders with onion is nothing special."
  • "Food: Honestly I was expecting more. The chicken was really bland."
  • "The fried chicken was slightly bland but the glazed ones were excellent."

Service and Staff Attitude

Pros:

  • "Guys working there were also super friendly and nice."
  • "The staff member that served was very nice and welcoming, very polite too."
  • "Service was a little slow but I believe it’s because we arrived just before they closed for lunch!"
  • "Staff are excellent & I enjoyed the food."
  • "Amazing service, all the staff members are really attentive despite how busy they are."

Cons:

  • "The staff would always have to be hunt down to talk to them, they were all in the back."
  • "The only let down was that we were waiting for about 30 minutes for our food, and we were one of two tables being served."
  • "Their service is poor and lazy. It took them more than 15 minutes to take our order and more than 20 minutes to receive the ordered chicken."
  • "Waited for ten minutes before trying to order at the bar being told to sit back down; gave up seven minutes later after watching them clean other tables and just ignore us."
  • "Interesting concept and some delicious food and drink. Very nice and friendly staff. Tables and place generally clean and toilets were clean."

Ambience and Location

Pros:

  • "The vibe is cozy and welcoming. Definitely recommend for a casual, tasty meal."
  • "Sit down, drink beer, chat, and share some spicy, crispy chicken with friends...what more would you want. It's a lovely hidden treasure."
  • "It's a nice little hangout spot, good to go with friends and family for the sharing factor."
  • "The place is small but quite busy, and we were surprised that there’s only one waitress serving all the customers."
  • "Ain't gonna lie yeah, the staff is so sick. They're incredibly nice and friendly, always helpful and hard working. The atmosphere here is something else honestly, it feels very homey."

Cons:

  • "We had to sit in the outside part which was a bit depressing at first."
  • "It was so grandiosely advertised on social media that we expected the restaurant to at least look a bit appealing."
  • "Went to sit outside as inside has no vibe, no music and a bit awkward. When we sat outside we was surrounded by cobwebs and was very dirty."
  • "The environment is too echoes. Any voice & noise inside seems to enlarge and expanse and make it very noisy."
  • "Extremely dirty, smells bad - like rats, dirty floors and seats. Plenty of flys!"

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