Las Iguanas - London - Wembley Reviews Summary

Category: Restaurant Wembley

Address: Designer Outlet, Unit 97 London, London, Wembley HA9 0FD, United Kingdom

Phone: +442086298886

Rating: 4.1
based on 310 reviews.

Food Quality

Pros:

  • "The food is too good to handle."
  • "Lovely food."
  • "The food was the best part about our visit here."
  • "For food I always have xinxim as it's always delicious."
  • "Yummy food and best cocktails."
  • "The food was tasty and the service was impeccable."
  • "The Brazilian coconut chicken was excellent."

Cons:

  • "The chicken fajitas tasted horrible."
  • "Unfortunately I had a very bad experience here… I took fajitas with prawns and they weren’t fresh!!"
  • "Unfortunately after our visit 2 of our party of 3 had serious stomach upsets."
  • "The plantain was disappointing, and the “mango juice” was literally rubicon mango juice."
  • "Calamaris were crispy but the squid didn't taste very fresh."
  • "The starters and the main meal I had ordered was very cold."
  • "Firstly the food was horrible, tasteless and the nachos were soggy."

Service

Pros:

  • "Dear Diana, thank you for being so kind, bubbly and your smile just made our dinner perfect!"
  • "Very swift and easy process and friendly staff with good food."
  • "Molly made our experience extra special."
  • "Service was fast and the food ordered arrived quickly and tasted well."
  • "Claudia is the most amazing person at Las Iguanas Wembley."
  • "Diane was wonderfully attentive and made sure we had a great time."
  • "Timi was very friendly and hospitable, making us aware of the lunch specials and discounts available."

Cons:

  • "Drinks were OK but again took ages to order and my pint came missing about 15% of it..."
  • "Food was expensive for the quality and experience we got at the restaurant."
  • "Unfortunately the service was very poor too."
  • "Absolutely appalling service, they sat us down at our table and after that no one said anything to us."
  • "As the evening went and it got busier it did begin to get difficult to catch staffs attention."
  • "The attitude… bald kinda skinny guy has a disturbing attitude, ruining the whole experience."
  • "Waited over 25 mins for order to be taken."

Ambience

Pros:

  • "Ambience was nice, although I did not eat in."
  • "Very good ambience, best food, good service."
  • "I really love how bright, vibrant and cheerful the ambiance is."
  • "The aesthetic of the restaurant was beautiful."
  • "The decor was warm and colorful, with spacious seating and large tables."
  • "The ambience was good and the service was excellent."
  • "Such a lovely afternoon. Great atmosphere."

Cons:

  • "Whole atmosphere seemed a bit low. Usually these places are a bit more buzzy."
  • "Half the lights were also switched off in the dining room which left it looking dreary."
  • "The music was far too loud to even have your voice heard."
  • "Toilets are a mission upstairs and it's hot up there."
  • "Also the toilets were out of service, the only available toilets were disabled toilets which were not clean."
  • "The inside of the food was not warm and the chicken was very overcooked and dry."
  • "The cocktails were served to us half full."

Cocktails & Drinks

Pros:

  • "Started with cocktails and starters which went well."
  • "The best cocktails are the pina colada and if u like strawberry smoothies than the strawberry colada would be a good choice."
  • "Try the cocktails, they're awesome! And Happy Hour means you get 2 of them!"
  • "They have tasty and inventive cocktails, and their menu even suggests which drink goes best with each dish."
  • "We made the most of the 2 for 1 cocktails too."
  • "The cocktails are delicious."
  • "Cocktails are fantastic."

Cons:

  • "The drinks although nice very weak and watered down."
  • "I was given a glass for my drink which had dirt on it and when I asked the staff to get me another one they both laughed."
  • "Some drinks seemed like they had no alcohol. While others had a lot. No consistency."
  • "But the drinks are seriously watered down and half full of ice."
  • "Drinks nothing to rave about."
  • "Nice range of cocktails on 2 for 1 but they are 90% ice."
  • "Terrible service. Wouldn’t dare walking into the restaurant 2 hours before they close."

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