The Earl of Lonsdale Reviews Summary

Atmosphere

Pros:

• "A fine traditional pub with original features, a cosy snug and open fire."
• "Probably my favourite pub in the Portobello area."
• "Quaint little pub with lots of little rooms in the public bar that have tiny doors you stoop through to get into."
• "This pub has the greatest atmosphere in the area for sure."
• "Great place with a beautiful beer garden."
• "The iconic Earl Of Lonsdale is a great place to have a good pint, can't miss this in your visit to Notting Hill."
• "With small rooms around the bar and nice place outside to drink when the weather in London isn't rain, the pub is a great place to stop and enjoy your visit."

Cons:

• "Dark, not clean, not tidy and the customer it is far away from what the area specs."
• "The amazing history this place? Tipped in the wastebin and just some faded old prints of toffs riding on the walls."
• "Place was empty on a Friday afternoon but somehow tables were dirty."
• "Used to be better, feels a bit worn down and under maintained."
• "The bar area was a little tired."
• "Also odd sign asking for no use of mobile phones while here 'no texts, no calls no use phone. We want to keep the integrity of the experience of pubs'."
• "Should be a great place with lots of ambience and warmth of the fireplaces, but there were almost no other people."

Service

Pros:

• "Great, very busy place and the staff is amazing-friendly and chatty!"
• "Great service last night from Zac who worked so hard (on his own at the start of the evening) keeping everyone served in a timely fashion on what was an extremely busy Wednesday night."
• "The service was equally as good. Compliments to the polish waitress!"
• "Staff were really lovely otherwise."
• "They even accommodate gluten free and vegan needs!"
• "But for us, service was very good and she was very friendly and attentive."
• "The staff has been okay every time I've been there, decent service, no bad experiences."

Cons:

• "You will not be welcome here if you come with a non-british ID."
• "The service, to be nice, was slow and indifferent."
• "Not busy, very slow service, hapless bar man completely unaware of who was first at bar."
• "Went here for carnival and had to pay 2 pounds each time I wanted to do the toilet."
• "Waited over 30 min for snacks, than when queried they must have forgot ss they told me it will be another 20 min...It wasn’t busy."
• "Staff is borderline unfriendly and slow."
• "The service here was appalling."

Food & Drink

Pros:

• "Great for hot beverage and a pint on a cold day."
• "I ordered the grilled chicken with chips and it was really tasty."
• "The pints are clean and crisp. The pipes are obviously well looked after and it was tidy."
• "Food is great, but can always smuggle some sandwiches from Tesco nearby and they don't mind."
• "Foodwise we can’t complain. Very flakey fish & chips and decent meat pie."
• "The beer options are limited but the lager was nice ((Taddy Lager)."
• "Both options tasted good!"

Cons:

• "Food was very poor standard - Gammon almost raw it did not come with the egg."
• "Pub looks nice but the food is God awful."
• "Nice garden and interior but terrible food, chips are completely inedible."
• "The food was almost all premade/frozen, even the sauces were packaged and it was expensive considering the quality."
• "Our food took over an hour to arrive and when it did it was cold and very poor quality."
• "Very poor selection of brews."
• "Bad quality food. We got served two burnt burgers, they smelled and looked like coal."

Cleanliness & Maintenance

Pros:

• "The pints are clean and crisp. The pipes are obviously well looked after and it was tidy."

Cons:

• "The ladies toilets had no toilet roll in any of the cubicles."
• "Smelly, open jar of olives and mayo sat on the bar the entire time we were there."
• "Wine glasses had dirt floating around in them and were still so soapy from the dishwasher that they foamed up on contact with liquid."
• "Place was empty on a Friday afternoon but somehow tables were dirty."
• "Partners food was brought out on a very chipped plate and the ladies toilets had no loo roll and needed a tidy up."
• "Worst pub experience ever. Went for a drink with my family on Tuesday evening and from the get go was treated with nothing but rudeness, dirty glasses, rude staff and unsanitary toilets."
• "Had to ask several times for the table to be cleared and cleaned."

Staff & Management

Pros:

• "All of the staff I encountered were very nice and warm and made me feel happy."
• "The staff is very kind and the selection of beer on tap is very wide."
• "The Barman was extremely friendly and informed us of the reason for the short doors and various sectioned areas."
• "I've had numerous instances of superb interaction with the staff."
• "We were pleasantly surprised by the warm welcome in a very original olde worlde victorian London pub."
• "Staff were friendly though."

Cons:

• "This is place without a manager and running by a bunch of immature staff."
• "The people working here are thieves who do not care about customer satisfaction."
• "One of the worst pubs that I have been to."
• "Unfortunately rude management, closed the pub and garden without telling anyone."
• "Service is bad, possibly because of poor manager decisions who left the place understaffed."
• "Arrogant and incompetent STAFF!!!"
• "The main reason this review is bad is purely down to the horrendous bar staff."