Address: Corporation St, Birmingham, B2 5JS, United Kingdom
Phone: +443439092006
Rating: 3.8
based on 302 reviews.
Store Ambiance and Layout
Pros:
"The store wasn't packed, but I love the layout."
"It's sleek and glossy, beautifully clean and a pleasure to shop in to get one specific item and leave."
"Not a fan of shopping, but there's a pleasant ambiance here. Everything is nicely presented, organised and easy to get around."
Cons:
"The store is cold, dark and dreary with the ambience of a jumble sale."
"It feels like you're trespassing, the place is empty, cold and soulless."
"It's sort of like a show home, everything in its place but no feeling of love."
Customer Service
Pros:
"Overall, great store, friendly and helpful staff and service you'd expect from somewhere of this calibre."
"Very clean, polite and helpful staff."
"One of the best customer service experiences I've had in a long time."
Cons:
"Most rude store manager I have ever seen, she dont know how to deal with the customer."
"Appalling customer service!"
"Staff are rude and condescending."
Product Variety and Pricing
Pros:
"You can get really good value at low prices here."
"The sales in here are great, always find good bargains."
"Definitely worth a visit and cheaper than you might expect."
Cons:
"Not much of a variety."
"Lots of designer clothes and other goods but highly priced."
"All of the items are really expensive and I think you could purchase them cheaper in the sale direct from the manufacturer e.g. Boss, Lacoste, Polo etc."
Store Condition and Accessibility
Pros:
"Visited the lingerie department on Sunday last, the changing cubicles were scruffy and full of litter."
"A good, if a little dated large department store."
"It's a bit dated now and bit tired but nice and big with plenty of space to shop."
Cons:
"This place hasn't had any money invested in it for a long time and it shows, which is a shame."
"The first obstacles are the very heavy TWO sets of battered non-automatic doors and then a set of steps, so no disabled access."