Dental Beauty Forest Hill Reviews Summary

Staff and Service

Pros:

• "Lovely staff."
• "The receptionist was incredibly helpful and friendly."
• "The staff at Dental Beauty are caring and welcoming, taking great care to explain and reassure regarding treatments and potential treatment plans."
• "Everyone here is very friendly and professional and the dentists explain treatment options and everything clearly."
• "I’ve always received great service here and having recently visited, I can confirm they are clean, efficient and friendly."

Cons:

• "I called more than 5 times to try to get an appointment, stayed on the phone for 10 min each time, left my contact details and no one called me back!"
• "It’s an absolute nightmare to get through, no one picks up the phone!"
• "Please be aware of the archaic systems at this practice."

Dentists and Treatments

Pros:

• "The dentist ‘Harpreet is my saviour, he has restored a few of my teeth, top of his game."
• "Dr. Joshua has been great, I came in for an emergency appointment as I had an accident with my front tooth."
• "Naz's expertise was evident from her clear explanation through to her gentle but effective treatment and great outcome."
• "Extremely pleased with my treatment, explained fully by Harpreet prior to beginning treatment and shown precisely on the screen what was planned."

Cons:

• "After many appointments and an incorrect diagnosis of Cracked Tooth Syndrome, I was left with much more pain in my tooth after an unnecessary filling plus a crown."
• "Not only is the dentist here not proficient enough to successfully execute a molar root canal (his words), even the diagnosis has been completely pointless and has to be repeated at the endodontist."

Experience and Comfort

Pros:

• "The hygienist, nurses, and dentist all made me feel really at ease."
• "I was made to feel comfortable."
• "Very happy with my experience here so far and definitely recommend if you're in the area!"
• "I continuously have a pleasant experience."

Cons:

• "Takes a long time to get an appointment and maybe because I/my daughter are NHS patients the service hasn’t been great."
• "I don’t like going to the dentist or any clinical style setting, they actually made my anxiety about visiting such places worse."

Facility and Equipment

Pros:

• "Lovely new practice, very modern."
• "They also have an amazing new Cerec Milling Machine that actually scans teeth painlessly and makes crown/overlay within 10 minutes."

Cons:

• "They are not equipped to digitally share x-rays or records with specialists or even patients despite x-rays being digitally saved (and viewed on TV screens) on the premises."

Recommendations

Pros:

• "Would highly recommend."
• "Very happy with my experience here so far and definitely recommend if you're in the area!"
• "A huge thanks to all the team at Dental Beauty Forest Hill for making a dreaded trip to the dentist a pleasant one:)"

Cons:

• "I would NOT recommend this place if you are an NHS patient, stay away."