TLC Dental Reviews Summary

Professionalism and Quality of Service

Pros:

• "I was very impressed by the quality of service and the professionalism of the staff."
• "The dentist was very patient, gentle, and explained everything clearly."
• "Saw Dr Kellie recently and had a great experience. She was really professional and put me at ease, explaining everything she did and why."
• "Dr. Kellie Jones is by far one of the most welcoming and sophisticated dental practitioners I have ever come across."
• "For my treatment I was visited by Dr Kellie Jones and she beached me step by step for what to do, with great professionalism."
• "Dr Kellie Jones who is so knowledgeable in her field and was really attentive to my elderly mother."
• "Dr.Sanjit Chaudhuri is a master of his profession and one of the most outstanding dentists I have come across."

Cons:

• "Beware of one of the hygienists called Evelina! Rushed, abrupt, painful..."
• "Had filling purposely done wrong, it kept on falling apart - first one after week, second one after 1 day - joke."
• "Be careful! I choose this dentist because of the amount of good reviews it had and my experience was horrible."

Reception and Staff Friendliness

Pros:

• "The receptionists were welcoming and efficient."
• "From that first email reply then phone call, the understanding and support I received before I even went in was out of this world."
• "The best. From the moment I walk in, the receptionists are great. Very helpful and polite."
• "From being greeted and signed in by the lovely receptionist, Mayshad, to being seen to by a very professional dentist, Sanjit, the experience was great."
• "Pushpa and May was very welcoming, professional and polite."

Cons:

• "The slim girl with the headscarf at the reception was very abrupt."

Equipment, Cleanliness and Clinic Atmosphere

Pros:

• "The practice was very clean and well-equipped."
• "The dentistry is exceptionally clean and staff is friendly and always helpful."
• "The place is very clean and well organised."
• "The surgery itself is very clean and spacious."
• "The practice is very clean and it feels like they are taking the COVID regulations seriously."

Cons:

• "Something was off so I decided to analyze all the reviews one by one and then I noticed that they all exaggerated about the experience."

Experience for Anxious Patients

Pros:

• "I was shaking like a leaf as I lay down in the chair, but again the dentist was calm, gentle and reassuring."
• "For someone that has so much fear going to the dentist Dr kellie has been nothing but amazing, reassuring & supportive & as for the nurse maya that was holding my hands and reassuring me thank you."
• "As somebody that is terrified of dentists, I was met with a lot of empathy and a very understanding team."

Cons:

• "Was left anxious for my next appointment, but it sure won't be with Evelina!!"

Treatments, Procedures & Pricing

Pros:

• "She is the first dentist who has actually managed to persuade me to start flossing regularly as she actually took the time to explain what my X-rays showed and why regular flossing is needed."
• "My experience here was great. I got the Invisalign treatment here and Dr Kellie Jones was the dentist that looked over the whole process."
• "I have had 10+ treatments at TLC dental, ranging from root canals to wisdom teeth extraction and they have all been by far the best experiences at the dentist I have ever had."
• "I am so so so so happy about my service. I had a chipped front tooth that I was extremely insecure about. They fixed it and it looks absolutely sensational."

Cons:

• "This dentist claims they do braces. I was told that i need to have a consultation and pay £52, which i agreed to have but found that it had nothing to do with having braces fitted at all whats so ever."
• "Charged me £3000 and I have to do the same treatment again in my home country."
• "The prices are higher than expected."

Overall Recommendations & Experience

Pros:

• "I highly recommend TLC Dental."
• "I would definitely recommend this practice."
• "I cannot praise them enough and would highly recommend."
• "Would definitely recommend this place to everyone, so much that I am going to bring my son here for his next appointment."

Cons:

• "I won't recommend."
• "I will not be coming back to this practice."
• "I regret going here."