NW1 Dental Care Reviews Summary

Invisalign Treatment

Pros:

• "My Invisalign treatment went very well (and quickly!) and I am so delighted with my new smile."
• "I had the most amazing experience at NW1 Dental Care while I was getting my Invisalign treatment and I'm really happy with the results."
• "I’m so impressed with my teeth after my Invisalign treatment."

Cons:

• None provided.

Staff and Professionalism

Pros:

• "Amazing service from all members of staff."
• "Dr Amina was exceptional."
• "Never thought I would actually enjoy dental appointments."
• "Great Professionalism, excellence service!"
• "The staff are so helpful and friendly and made the process a lot less stressful."

Cons:

• "The deep clean was fine, but the office manager who handled payment is awful."
• "Very disappointed with the service."

Location, Facility, and Equipment

Pros:

• "The practice is very well located in the peaceful part of Camden, near the Camden Road overground station and away from the High Street."
• "All up to date technological machines used."
• "The facilities also were well maintained and pleasant."

Cons:

• None mentioned.

Treatment Outcomes and Results

Pros:

• "From the very beginning to the very end of my treatment I received great guidance and assurance."
• "I'm incredibly happy with the results of the Invisalign treatment and the bonding."
• "I was so happy with my new white teeth, they had whiter spots on them but I was told they would fade in a day."

Cons:

• "As soon as I ate my new white went back to yellow, I have little white marks on my teeth but they have in fact gone back to yellow."

Customer Service and Booking

Pros:

• "The receptionist was so lovely."
• "The definition of EXCELLENT Customer service!!"
• "Everyone at the practice was so welcoming and friendly."
• "It was very easy to book appointments and the friendly reception team could always fit me in."

Cons:

• None mentioned.

Cost and Pricing

Pros:

• "Well I went in for a Scale & Polish but walked out with a Scale & Polish as well as three new fillings, an X-ray and a thorough check up."
• "The rates are actually pretty competitive and range from basic to all-the-trimmings treatments."
• "The location is easily accessible and the prices are reasonable, especially the offers!"

Cons:

• "Rubbish! I've been a patient there since about 2006-2007, happy with their service until yesterday: £190 for my biannual routine check and hygiene!!"
• "6 months earlier the same treatment cost me £145, which was already expensive anyway."
• "Unfortunately the prices they gave me were quite a bit higher than the ones advertised on the website."
• "I've paid for a full price express clean and this was not a bargain at all!"

Treatment Quality and Experience

Pros:

• "They did an amazing job on my teeth using icon therapy for fluorosis."
• "The result in both cases has been excellent and I am incredibly satisfied."
• "Dr Anima Bodane is an absolute magician, my front teeth had terrible staining and were really crooked...Dr Bodane reassured me we could improve the appearance of my teeth."

Cons:

• "The hygienist appointment was very short and painful. They seem to have some dated equipment."
• "Spent 350 for whitening, didn't make a difference...350 and no change in colour."

Recommendations and Overall Experience

Pros:

• "Would highly recommend."
• "5* definitely would recommend!"
• "Highly recommend this dental practice. The whole team is friendly & helpful."

Cons:

• "Unfortunately, the lowest is 1-star but please do consider this as a zero-star review."
• "I confirm the review above and would not recommend this place."

Booking and Appointment

Pros:

• "I had incredible service provided to me by Dr. Bodane. I had an intense toothache. She was able to see me at very short notice."

Cons:

• "Bought a voucher on 12 August and booked on 18 August for 10 September... another lady and I were not booked."
• "Booked an appointment last year for a wedding... Found out two days later after making the appointment that they aren't open on that day."
• "Appointment time means nothing, if you have a free day then dare to book an appointment."