Open Dental Care Reviews Summary

Open Dental Care Experience

Pros:

• "I'm really glad I came across Open Dental Care – I had the best experience with them during my Invisalign treatment and I couldn't recommend them more."
• "I did my Invisalign treatment with Dr.May and couldn’t be more pleased with the results and support throughout the whole process."
• "I never feel judged or shamed by the staff here, just encouraged and supported to improve my habits."
• "Fantastic dentist, lovely staff and excellent facilities."
• "Their technology is state of the art and I always leave an appointment reassured I've had an extremely thorough check up with great advice as to what my options are for further treatment."

Cons:

• "Only downside is making appointments could be made a bit more efficient."
• "The only thing I would improve would be I’d love to be able to book appointments instantly online - while the receptionist is generally quick to respond (and very friendly and efficient at the practice also), it’s the only thing about the place that feels a bit outdated having to phone or email."

Professionalism of Staff

Pros:

• "Dr May is an excellent dentist, she is very professional and caring, and it showed throughout the entire process."
• "Dr. May and Shaila are extremely professional, caring and their attention to detail is truly unmatched."
• "I've been treated with great respect and consideration through a couple of fillings and a wisdom tooth extraction."
• "Tom, Henriette and the team are very professional and deliver their job in a very warm and explanatory way."
• "Both the dentist and the hygienist are extremely professional."

Cons:

• "Due to my own negligence my first cleaning was horrifically painful but Naila’s gentle demeanour helped keep me calm."

Facilities and Atmosphere

Pros:

• "Wonderful practice. Friendly, gentle staff, good availability and generally running on time. Relaxing atmosphere and compassionate practitioners."
• "I also appreciate the ceiling TV in the dental room and a choice of music in the hygienist room. Helps distract and relax, makes it even a little spa-like!"
• "The practice itself is the most friendly and hygienic one I’ve visited in London."
• "The waiting room is unlike any I have ever been in before - bright, uncluttered and no posters of rotten teeth in sight."
• "Very high tech equipment, excellent after care and follow up."

Treatment and Procedures

Pros:

• "Every stage was explained thoroughly to me and, despite having a lot done, I didn't experience any pain at all, neither during or following the treatments."
• "They are meticulous and would redo their own work if they were not satisfied with the results."
• "Very clean dental surgery, exceptionally polite and friendly staff (dentists, dental nurses and receptionist) and efficient, high quality dental work."

Pricing

Pros:

• "Prices are reasonable."
• "Very good quality at an affordable price."

Cons:

• "The only negative is perhaps the price, it's a bit on higher end."

Staff Interaction and Customer Service

Pros:

• "I should also mention Laura, the receptionist, who has always been very friendly, responsive, well-organised and helpful!"
• "Tom and the team are really friendly and you are made to feel that you are the only patient."
• "Everyone here is friendly, helpful and professional and it is super super clean."

Overall Satisfaction and Recommendations

Pros:

• "Undoubtedly, I highly recommend Open Dental Care to everyone!"
• "I would highly recommend this practice for their attentiveness, professionalism and care."