The Star at Cotton Reviews Summary

Category: Pub

Address: Star Bank, Oakamoor, Stoke-on-Trent ST10 3DW, United Kingdom

Phone: +441538703655

Rating: 4.5
based on 216 reviews.

Food Quality

Pros:

  • "The food was beautiful. Lovely fresh and seasonal."
  • "Amazing food, great atmosphere."
  • "The food was amazing."
  • "Great food. Restaurant quality and prices so don't expect standard pub grub and prices."
  • "Staff were so lovely and food was beautifully presented and tasteful!"
  • "The food was amazing and they catered to the different dietary requirements for the group."
  • "The food was absolutely delicious; we had a leek and chicken pie."

Cons:

  • "Carparking a joke, you have to park on the road."
  • "Noodles weren't the best choice. Very small portion and pretty dull tasting."
  • "The food was bland, most boring burger I've ever had."
  • "All 3 meals where terrible and service was bad."
  • "The food was dreadful and over priced."
  • "Our tandoori cauliflower was overpowering, fish and chips, fish was over cooked, blade of beef so salty, potato accompaniment undercooked."
  • "The pesto and chilli pappardelle wasn't good at all it was very bland and had no chilli!"

Service

Pros:

  • "What a fantastic, inviting and friendly pub."
  • "The atmosphere was great and the staff clearly put 100% into everything they do."
  • "went above expectation when our dessert arrived with a sparkler and a ‘congrats’ message for our engagement!"
  • "the waitress made sure that we were all satisfied with the food before she cleared out plates."
  • "Our waitress was lovely and very helpful."
  • "Jess and Jess were excellent waitresses."
  • "The staff were very personable and charming."

Cons:

  • "The two pints I ordered were flat and despite pointing this out to staff we were still charged for them."
  • "Very nice food, service was quite poor. An hour and a half wait for food, no further drink orders without having to go to the bar."
  • "We waited almost an hour before being served."
  • "Waiting 45 minutes just for our order to be taken with no drinks order taken either I personally think is absolutely ridiculous."
  • "It took over an hour for our mains and 30 minutes just for a bowl of ice cream for our toddler to arrive."
  • "Had to order 3 times as they didn’t have anything on the menu, they didn’t even have condiments!"
  • "Service however was poor. It appears they forgot to put our main order in and it took over an hour to arrive."

Atmosphere

Pros:

  • "Beautiful setting, a lovely atmosphere."
  • "everything ran so smoothly and it was just great."
  • "Great food and cosy atmosphere. I love the brie in honey starter."
  • "The entire place has a cosy feel, with low ceilings, comfy chairs, and homely decor."
  • "Delicious food, beautiful location, gorgeous pub decor and lovely warm, welcoming atmosphere."
  • "The decor is beautiful with the flowers hanging from the ceiling - excellent touch."
  • "Lovely old quirky pub, well decorated and good atmosphere."

Cons:

  • "No seating outside so had to sit indoors."
  • "Also, parking is very limited, only a small carpark at side of the pub."
  • "Plastic flowers over dinner plates not hygienic, every time toilet door was opened they move and dust was floating down."
  • "The thing that really let this place down for me was the temperature in the main dining room."
  • "One of the meals was missing items. The roast turkey was missing cauliflower cheese and a pigs in blanket and we weren't advised these were missing."
  • "We waited a long time for our food when the restaurant only seemed to have about 3 other parties."
  • "I had a flat bread as part of my meal and I knew it was frozen."

Value

Pros:

  • "We paid £95 for two starters, two mains, two desserts and five drinks, which is more than we'd usually spend, but it was worth every penny."
  • "Had a lovely home made food with big portions and well priced."
  • "Drinks were great and everything was really good value."
  • "The food was was very good quality and excellent value for money."
  • "Amazing food at a decent price."
  • "The food is far superior the value for money is much better."
  • "Pricey for a Sunday lunch but worth every penny."

Cons:

  • "Extremely overpriced. Can't believe we just paid £14 for 250ml glass of chardonnay total rip off."
  • "I Was VERY surprised though to see just a steak, a mushroom and some vine tomatoes but NO CHIPS for £30!!?!"
  • "Really expensive drinks and food."
  • "Sorry to say I was disappointed, limited menu, very small portions and overpriced."
  • "The steak sandwich was served on the thickest / small cut ciabatta bread that was impossible to fit In the mouth, so it was a case of dismantling it. Not worth £12 with a few fries next to it."
  • "Service however was poor. It appears they forgot to put our main order in and it took over an hour to arrive."
  • "Please avoid this place spend your money elsewhere."

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