Address: Galleywood Rd, Chelmsford, CM2 8NB, United Kingdom
Phone: +441245473738
Rating: 4.0
based on 152 reviews.
Service
Pros:
"Fantastic service today by Cat who was working the bar, usual busy but worked with the customers like a charm."
"Post Covid, I feel safe with social distancing, hand sanitation and the advice and posters given!"
"Couldn't fault the food or the friendly service."
"went to this pub last week for the football the staff was great and the manager leigh was very welcoming."
"Food was really nice. Obviously this place has had some new management as the service and food have improved drastically."
"The staff are friendly and attentive."
"Staff were really polite, friendly and helpful!"
Cons:
"Service was appalling when were not acknowledged until we placed our own order."
"Was disappointing visit, normally go here a lot but last visit... portion size tiny considering amount paid on weekend."
"Service is not excellent either, they take a while and seem to run all over the place. Looking understaffed."
"Table service very poor, Drinks ok but no large coke available."
"When waitress was told one desert order was wrong she rolled her eyes."
"When I complained to our waitress she shrugged her shoulders and said 'oh well' π€¬"
"We waited a long time for the main meal to arrive."
Cleanliness
Pros:
"Toilets were clean."
"rest of the booth was clean though."
"The venue itself was warm, cosy and very inviting."
Cons:
"menu's filthy had to use baby wet wipes to clean them."
"It was filthy dirty with sticky tables and bar also tables that were not cleared for well over an hour."
"The table was sticky, even after our server wiped it for us."
"Not the cleanest in the kids area, we sat in a booth and there was juice stains on the table."
"Wine glass was covered in lip marks and finger prints."
"Sadly the tables were a little sticky."
"OMG walked into this place after booking online, found our reserved table but had walk over the food on the floor to be able to sit down."
Food Quality
Pros:
"Friendly staff and delicious meals."
"The food was fantastic !!! We had burgers for the kids and chicken wings with dips as starters ..the chicken was hot, succulent, and finger licking good !"
"Couldn't fault the food or the friendly service."
"The food was perfect and the price was really affordable."
"Food was quick to arrive and delicious, excellent hearty portion sizes."
"The food was great, the service was brilliant, in fact it was like a different pub WELL DONE I will be back for moreπ"
"The food was the usual Hungry Horse fare, but was fresh and tasty."
Cons:
"the beef was like rubber and my cauliflower was really hard to eat."
"The green burger, Mexican enchiladas were dried out."
"Ordered roast beef vegetables were reheated and limp roast potatoes were soft no mash potatoes and was covered in brown water that should have been gravy."
"The food wasnβt great, some was edible other plates werenβt at all which was very disappointing."
"Food nothing like described, the chicken was cold and vegetables raw."
"The Sunday roasts were dry and tasteless, the chips overdone and the pie soggy."
"Had the mini mixed grill. Grease dripping off everything, sausages burnt, peas very dry, chips were awful."
Family & Child-Friendliness
Pros:
"Great place for kids as got a small soft play area indoors and a nice outdoor area for children."
"Its a family friendly resturant and theres not a long wait on the food."
"Large play area for children, and I think dog friendly."
"Great if you like screaming kids as it has a play area inside."
"Great place yo take children. Soft play area they will love."
"Great selection on the children's menu and a lovely sized indoor play area."
"It's great for children who prefer their oven meals and are not too fussy how it's cooked."
Cons:
"Place needs a refurb. The soft okay bit was tiny."
"The indoor play area was not working on our visit, but that didn't matter much as the outdoor play area was just as nice (we didn't use it, though)."
"Can be noisy but that happens when people have a good time."
"Kids loved it. Might be annoying for people without kids because so many kids are around."
"The general clientele here are family's with no respect or control over there children."
"It's a crèche. The poor staff are driven to distraction by hordes of unsupervised children running unchecked through the pub."
"Kids restaurant section quite run down and tatty looking compared to main restaurant."
Atmosphere & Decor
Pros:
"Very welcoming atmosphere."
"The decor. Atmosphere was gorgeous."
"The barn itself is lovely, and very well kept architecturally."
"It was nice and cosy despite the high ceilings."
"The atmosphere is that of your local friendly pub."
"Nice food really nice barn n great play for kids with a small soft play."
"Lovely decor though."
Cons:
"The interior definitely needs renewing updating."
"Unbelievable turnaround, for what once was an absolute dive."
"Thought the place was moving forward but to my surprise it certainly isn't!"
"Congratulations Great Baddow Barn... You have single handedly destroyed the reputation of Hungry horse."
"You can't see the indoor area very clearly from most seating so you just hear a lot of screaming and the occasional random child appears crying clutching their face."
"We wanted to sit outside, but none of the tables had been cleaned (what had the bar staff been doing)."