"The people that served us were very friendly and kind."
"Staff were also so friendly."
"We been going to Fargos for 7 years now, always amazing service and food just is so good and they have been Always accommodating towards us."
"Lovely service from start to finish."
"The service is brilliant! They cannot do enough to help and so friendly."
"The staff were very friendly, especially towards my baby son and brought his food out within 5 minutes of taking our order."
"Customer service was good."
Cons:
"Thing that let them down was the staff. They were very slow and three of them stood right next to us and looking over us as we were eating which was very off putting."
"Absolutely awful service from this establishment."
"Upon checkout explained to member of staff how none existent customer service was. Response was, I will pass your feedback."
"The service also wasn't the best as we had to wait to find someone to ask for something, and nobody came to check up on us or ask how the food is."
"Sat waiting an hour after giving our order whilst staff walked past the table many times not bothering to check why we were not served."
"Service also very slow. We waited 40 min to be served, maybe acceptable on a busy day but not on Monday early evening when there was only one more table with 3 customers except us."
"The service unfortunately has declined too, they missed our starters and only served them later with the main."
Food Quality
Pros:
"It was unique and tasty and the portions were more than generous."
"The wings in particular were absolutely phenomenal."
"Food was decent, drinks were nice and sweet."
"They have a good variety of food; burgers, steaks, burritos, noodles etc."
"Absolutely delicious food, very well flavored and the loaded fries are just delectable!"
"The food tastes absolutely delicious the burgers were Juicy, the nachos were crunchy and not soggy at all."
"Good service and decent quality food, Awesome loaded fries, burgers and whatever else we got."
Cons:
"The beef burger was probably if not the worst lacklustre burger I’ve ever had, the patty was dry & overcooked to the state it was rubbery."
"Food was below average. The noodles I ordered had chicken in them which was reheated and had a very off smell."
"The food was the worst i tried."
"A bit disappointed with portion sizes but that is my own expectations comparing to other similar restaurant."
"The only disappointing thing were the fries and chips. They could be more refined."
"Food is still great but going downhill."
"Average I think the regular take away burgers are way better then these very dry not juicy at all chips bland kids chicken fingers super dry that they had to swallow it with a drink."
Ambience and Decor
Pros:
"Wonderful space with exceptional music choice (hip hop and rnb)."
"The place is nicely decorated as well."
"But atmosphere was friendly and service was fast."
"The environment of the restaurant was nice."
"The place is always busy as it has great, comfortable seating."
"This place is a gem in Birmingham!! Being born in Bradford and now living in Manchester, food joints need to be special to impress me….this definitely impressed me!"
"The decorations of the restaurant is good with dangling lights and plants on show."
Cons:
"Knocked off 1 star - it was 0-5 degrees outside, but inside also felt really cold."
"We were quickly sat down in a very cramped area of the restaurant on the right hand side... it was simply a very unpleasant and frustrating environment to be in."
"The burger was ok but a little on the greasy side."
"Kept getting pestered every 2 minutes to order. The restaurant was empty."
"Parking is also a mega pain."
"Full of commoners... from staff, to diners... this establishment is suited for people who love to SHOUT when eating."
"However the cleanliness was poor as the bar near the entrance was full of dirty glasses."