Baobab Cafe Reviews Summary

Category: Cafe

Address: 31 Market St, Loughborough, LE11 3ER, United Kingdom

Phone: +441509235319

Rating: 4.6
based on 134 reviews.

Atmosphere

Pros:

  • "Really welcoming team, relaxed atmosphere and doggy friendly."
  • "Always busy so the atmosphere is great."
  • "Happy friendly bright cafe with a nice mixed crowd of young and old."
  • "The atmosphere is really chilled and the decor is quirky and fun."
  • "The atmosphere in the cafe was lovely and the staff were super friendly."
  • "Such a great place for lunch, coffee, etc. With relaxed chairs and formal tables, it's overall a fun place to eat."
  • "Happy friendly bright cafe with a nice mixed crowd of young and old."

Cons:

  • "It gets busy and cramped at peak times and there aren't always tables available."
  • "4 stars for atmosphere as some patrons seemed a bit grumpy."
  • "It was a bit messy and confusing inside (most likely due to a small shop being rather busy!)."
  • "Let down a bit by the ambience created by bright orange tables and chairs which make it feel a bit down market."
  • "You guys need 'no smoking' 🚭 stickers on each table outside. Could not enjoy my breakfast to the full due to some idiot smoking cigarette right next to us."

Service

Pros:

  • "Kind and friendly welcome when entering from the staff. Great fast service to the table."
  • "Staff always friendly and helpful."
  • "Staff are lovely, menu caters for all, including kids, and they were big and fully staffed enough to cope with a busy, rainy Saturday crowd without making us feel rushed or making us wait."
  • "The staff were so helpful and happy to help that the whole dining experience was perfect."
  • "Staff are amazing and super friendly nothing is ever too much trouble!"
  • "Staff went above and beyond to meet our dietary requirements and coffee was best we've had in a while!"
  • "The staff were friendly and answered any questions we had without grumble."

Cons:

  • "Contamination is rife in here."
  • "The staff appear confused or lost a lot of the time and unable to find people's tables."
  • "I complained to the owner who was quite dismissive."
  • "Her customer service was very poor, swearing down the phone to me."
  • "Absolutely disgusted with their customer service."
  • "Waiting ages for 2 coffees is not great at the best of time but there was only 7 other people and no food being served."
  • "Went during peak lunch time on a Saturday so service wasn't the fastest, and when our table was cleaned they took the table number with them, so I watched my all day breakfast do a few loops round before they found me."

Food Quality

Pros:

  • "Food is all freshly made."
  • "I thoroughly enjoyed the Vegan Club Sandwich at Baobab. The flavours really complimented each other and the fillings were generous and fresh."
  • "All freshly prepared and really good flavours though everything we have tried so far."
  • "Amazing Vegan club sandwich and very very nice vegan cakes."
  • "Food delicious wish I had room to eat again but now so full."
  • "The food is fresh and full of flavour."
  • "The food arrived hot and fresh and as always, was amazing."

Cons:

  • "Good location, fast delivery but the breakfast I had was far from being good. Unseasoned salad, uncooked mushrooms and an omelette that tasted like the napkins that were brought to us."
  • "Breakfast was horrible bacon was just fat sausage was looking raw."
  • "The food was okay, but not at all what I was expecting from such a cafe."
  • "Would πŸ’―not recommend!! Ordered salmon & scrambled eggs, 1slice of toast & couple of tiny bits of salmon mixed in egg!! For Β£6.25 rip off also ordered brown bread sandwich with butter, came up on white bread, changed it for brown but didn’t have butter, should so really dry."
  • "Worst sandwich I’ve ever had, ordered a ham salad sandwich, it came with no butter, no tomato one bit of cucumber, peppers and raw mushroom, extremely disappointed won’t be going again."
  • "Once I got the panini it was stone cold!"
  • "My order was UTTERLY DISGUSTING. The wrap was flavourless with a funny metallic smell and moist bread."

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