Ferry Boat Inn Reviews Summary

Menu

Pros:

• "Enjoyed the well-priced evening meal with a varied and innovative menu."
• "Although my companion's potato and leek was good."
• "A seafood risotto more resembled a biryani, though was nevertheless quite tasty."
• "Food was really good, fresh and generous portions."
• "The food was very good and the menu offered a good selection of dish and pub favourites."
• "The food was superb, really delicious and with beautiful presentation."
• "Food was absolutely delicious and excellent value."

Cons:

• "The menu is adequate though not totally inspiring."
• "The vegetarian choice is very poor."
• "Chips appeared to be over-cooked frozen fries."
• "Very poor service, over cooked steak, cremated mushrooms."
• "Had fish platter, on rations, one prawn, miniscule roll mop, and mackerel and 2 little sardines, bread stale."
• "The vegetables were raw and the Yorkshires were burnt."
• "Tomato soup tasted like someone had just heated up a tin of chopped tomatoes."

Service

Pros:

• "What really made it though was the warm welcome we received and the friendliness of all the staff - thank you!!!"
• "All the staff were well presented & very helpful giving excellent service at the bar & restaurant."
• "Staff attentive and friendly."
• "The staff make this place - friendly, professional and personable - a fabulous team."
• "Staff very accommodating as we added a couple more family members to our table at the last minute, so very genuine and helpful."
• "Staff were really friendly and nice."
• "Staff were excellent and attentive."

Cons:

• "The service doesn’t match the overall posh look."
• "I felt the staff were not very welcoming."
• "We have been sat at a table, have been waiting for 30 min now and still haven’t ordered food."
• "Surly, rude, ignorant service from the older lady on duty at lunchtime on 8th July."
• "Sadly the service was very poor when I took my son for a pint and some lunch."
• "Very disappointed it wasn’t very busy when we went but the service was awful taking so long to take our order and get our food out."
• "Waited 18 minutes to have plates taken away, although only a few people in, and wanted coffee."

Ambiance & Decor

Pros:

• "Charming enough pub with extraordinarily low ceiling beams."
• "A lovely pub close to the river Crouch. Great for walkers."
• "First Visit After 5 Years, What A Transformation, The Conservatory I Remembered Has Gone, And Been Replaced By A Very Stylish Indeed New Restaurant Area."
• "The refurbished Inn has been finished to a very high standard without losing too much of the old pubs character."
• "The interior is lovely, a lot of effort has gone into this."
• "Lovely cosey feel from the open fire as I stumbled in from the rain."
• "An incredibly lovely place and somewhat of a hidden gem!"

Cons:

• "All photos etc are out of date."
• "Its been refurbished recently, so pristine rather than characterful."
• "Most unfortunate but there was a really bad smell of sewage."
• "Very sad changes, destroying character of once charming old bar. Old beams now PAINTED!"
• "Unfortunately somewhat disappointing on service. Large outdoor seating place but cannot have food outside."
• "The only slight negative would be that the tables in the two-seater area were a bit scrunched up."
• "We were seated as far as possible from the bar area and forgotten about."

Accommodation

Pros:

• "Our room was clean, warm and very comfortable. Lovely linen and towels and great shower!"
• "The new guest rooms at the rear are extremely comfortable and very well appointed."
• "The rooms were well presented. Decorated to an excellent standard & clean with views out to a secluded garden."
• "The room was super clean, bright and spacious."
• "Breakfast was included and they only serve until 9 am. We ordered the full English and it was huge and very tasty."
• "The rooms were clean and looked new, lovely big bathroom with walk-in shower."
• "The room was spotless and it was one of the most comfortable beds I've ever slept in!"

Cons:

• "Got food poisoning and still experiencing pain and sickness."
• "Only complaint is 3 of our 4 rooms smelt of sewage in the bathroom."
• "Although we found the water not hot enough to get a good brew for making tea & would have preferred a kettle."
• "Cottage pie was served in a tatty old enamelled pie tin."
• "Most ridiculous was a child's serving larger than what most of the adults received."
• "3 of us had Sunday roast which was not very edible and Luke warm perhaps been sitting around before being bought to our table and veg was very hard."
• "The only downside was the choice of dishes which was very limited and not to the standard we were expecting."