Plume of Feathers Reviews Summary

Atmosphere & Setting

Pros:

• "A really lovely pub."
• "Lovely garden and outlook, but food is very basic."
• "Great local pub. Cozy and warming in the winter by the fire or enjoyable large garden with views in the summer."
• "Well what can I say, lovely pub, massive garden outback, lovely warm Welcoming team to serve all ur needs."
• "The beer garden is STUNNING, and dogs are welcome in the bar area."
• "Great atmosphere and location amidst attractive Hertfordshire countryside."
• "The pub has a really great authentic feel, the drinks are well priced and you can't beat the view on a beautiful day."

Cons:

• "Is it a local pub for local people to have stools for their use only ??????"
• "There was also a leak from the ceiling next to our table with buckets underneath catching the drips."
• "It seems whoever the owner of these 2 dogs are has more authority than landlord and staff in this pub."
• "Only issue was a child size gap in the hedge so parents up every 10 mins to retrieve 3 year olds."
• "The seats at the picnic style table were falling apart and easily could be a health and safety disaster with exposed screws and bits suddenly falling off."
• "It was empty when we arrived and not very welcoming."
• "Also I had to reluctantly use the 'unisex' toilets and they were filthy!"

Service

Pros:

• "Service was great with lively banter with Tom and his team."
• "Manager very friendly (andy i think) and could do nothing more to make us feel welcome."
• "Having had previous experiences of slow service pleased to say we were served quickly by friendly staff."
• "Absolutely outstanding. Busy but staff more than capable of dealing with any queries or needs."
• "Very friendly and efficient bar and restaurant staff."
• "All the staff were so brilliant."
• "Good service from Poppy, Havana & Joe!"

Cons:

• "Waiter was rude and thought he was funny with his sarcastic humour!"
• "We then had to wait 45 minutes for our main meal."
• "We waited over 90 mins for our food and then there were so many mistakes."
• "Only 5 tables had people sitting. We waited an hour for food."
• "After an hour wait we checked how long for our order to find out the kitchen never received the ticket meaning our food wasn't even started."
• "Service was very poor, impossible to order a drink at the bar so sat at our table and waited to be served which happened approximately 40 minutes later."
• "The service when we got there was absolutely appalling took 1 hour and 10 mins to get our lunch."

Food Quality

Pros:

• "Each plate was a work of art, meticulously prepared and beautifully presented."
• "The food was amazing, vegetarian roast one of the best I have eaten in over 20 years."
• "Food was perfect and had an amazing selection of gins."
• "Had a stunning Sunday roast lamb with all the trimmings!"
• "The food was amazing and the service was first class."
• "I had slow cooked rib of beef and the meat was really delicious and almost melted in my mouth."
• "The food was very tasty, well presented and hot."