The Nailers Arms Reviews Summary

Service

Pros:

• "The waitress was outstanding."
• "All serving staff polite but the guy serving on the carvery in particular was really pleasant."
• "We were very impressed especially with Callum who served us for the duration of our time there."
• "Lovely friendly staff, and excellent service."
• "Staff are polite and helpful."
• "The staff were so very friendly and helpful."
• "Staff were extremely friendly and welcoming."

Cons:

• "Chef carving the food was rude and grumpy."
• "The staff were not engaging with the customers and it just felt manic."
• "From my experience, the bar staff favoured the ‘regulars’ and overlooked our party on several occasions when waiting for drinks."
• "Felt very rushed by the staff."
• "Listening to someone talk about their surgery experience wasn't what I want whilst eating my tea."
• "The initial welcome was very poor told the table wasn't ready although several tablets were free they told me to go in to the bar."
• "So disappointing that she created such an awkward atmosphere as though outsiders aren't welcome."

Food Quality

Pros:

• "The whole meal was delicious, hot and quickly served."
• "Very reasonable for the high quality of each dish."
• "Food was superb and cannot fault this at all."
• "The food is well above a good standard."
• "Great place. Went for the carvery and piled my plate as high as physically possible, the foot was fresh and real tasty."
• "The carvery was delicious and reasonably priced."
• "Food was awesome. Really tasty and fantastic price."

Cons:

• "It's not for me, due to the lack of things like taste, texture or decent ingredients."
• "However the food isn't brilliant. It's fine, but it isn't what you'd call excellent."
• "The veg was mushy and had been over boiled."
• "The salmon was extremely bland and chewy."
• "The burgers were tasteless my mom's carvery meat was wafer thin."
• "Food was.bad..frozen veg. Oven chips..powdered mash."
• "The dauphinoise potatoes were very dry."

Atmosphere & Cleanliness

Pros:

• "Lovely setting for this pub/restaurant with easy access from local towns."
• "There's an outdoor area which I imagine would be nice in summer."
• "Great atmosphere."
• "The restaurant decor is nice and the pub area is cosy."
• "A lovely little countryside pub, big car park, n lovely outside seating areas, one is like a little fairy garden type, lovely."
• "Although there is no pretty view outside the pub it's nice and relaxing."
• "The whole place is very clean with a good atmosphere."

Cons:

• "The Nailers Arms is an ok pub with ok food. The ambience isn't great and the restaurant wasn't very clean."
• "Was very crowded and the bar which we ate in had a jukebox which was very loud."
• "Very Hot in dining room... most Windows can't or won't be opened in summer."
• "Some tables are a little cramped with not enough space between diners."
• "Just a little cramped inside which stopped the full 5*!"
• "These guys must be paying for good reviews will not be returning to this dump."
• "The car parking is free but the car park is quite sloping in places so if you have access issues careful which space you pick."

Value & Pricing

Pros:

• "Senior citizens special is £7.95 - wonderful value for the price."
• "Lovely atmosphere and very good value - particularly at lunch."
• "All at a reasonable price too."
• "Pretty cheap for what you get!"
• "Very good value - particularly at lunch."
• "It is very reasonably priced and has a lovely atmosphere."
• "Absolutely beautiful meal could not fault anything and the bill for 5 with drinks fantastic price."

Cons:

• "Really disappointed. Was looking forward to a vegetarian carvery only to find out when we got there that the 'vegetarian' option is just a plate of vegetables."
• "Also they limited us to two hours at the table, which resulted in a rather rushed finish."
• "Rushed....only told on arrival that our party of 10 had to leave our table in 2 hrs!"
• "Went in tonight for a quick bite to eat after work. Place was about a quarter full and we were turned away stating they were fully booked."
• "Very disappointed Wednesday table booked for 6pm not too busy, starters were 40 mins."
• "The drinks took quite a while to come."
• "Table booked for 8 pm arrived 10 mins early grumpy bar staff told us about hours wait for food!"