The Queens Head Reviews Summary

Food Quality

Pros:

• "The food was delicious!"
• "Food was really tasty and freshly prepared and cooked."
• "The food is at a very high standard. I had the aubergine pizza. A very thin but crusty base."
• "All food arrived together and was hot and delicious."
• "The garlic mushroom pizza was divine, perfect with a nice crisp cider."
• "Food was fabulous yummy buffet.. accommodating Vegetarian and Gluten Free needs."
• "The food is of high quality and generous portions."

Cons:

• "Just expensive."
• "Overpriced, mediocre food."
• "Not the best experience as far as food, was concerned, had fish and chips, advertise the skin on fries, came with frozen chips, £18 is a lot to pay for frozen chips."
• "£14 for burger and fries burger was pathetic two small shrivelled overcooked burnt cheap burgers on a sloppy tiny bun, handful of over salted fries."
• "Cold, overpriced badly cooked, you wouldn’t think they could get a burger wrong but it was honestly the worst one I’ve ever had."
• "Disappointing Sunday roast and fish and chips."
• "The food arrived and it was definitely not worth the money the roast dinners well if that’s what you called them did not look nice at all the vegetables came separately in a bowl which looked like a bowl of mush very disappointed would not recommend."

Service

Pros:

• "We honestly feel like Liv and the Queen’s Head have restored our faith in customer service!"
• "Staff are friendly."
• "The staff were really friendly and helpful."
• "The welcome was fantastic, great servers. Really helpful, friendly and interested in our visit."
• "Very friendly and attentive staff."
• "Lightning quick service from the staff who are all excellent."
• "Service was excellent. Served straight away."

Cons:

• "Incredibly long wait for the table to be cleared."
• "Although we had booked ahead there was still a long wait to be seated (next to a fire exit in the marquee)."
• "Service a little slow but there were 8 of us."
• "It took a member of staff 20 minutes to greet and show us to our table."
• "Service can be hit and miss - depending when you go."
• "Service however is inconsistent with a long wait time for food and we had to ask for the bill 3 times before it appeared."
• "Service was slightly lacking and not very attentive, but it was a busy night."

Ambience & Location

Pros:

• "Outdoor seating overlooking the canal with blankets for the cooler evenings."
• "Cosy ambience."
• "Beautiful place. Fantastic location."
• "The place always has has a great buzz about it."
• "A beautiful ambience awaits you."
• "The location is absolutely to die for.. right next to the water so you see all the wildlife & passing narrow boats.. plus all the people using the towpath the other side."
• "A great location by the canalside."

Cons:

• "Such a shame to have an outdoor area that combines food and smoking though! Choosing to sit outside doesn't mean I chose to share consuming my food with smokers who have decided to replace their tasty food with tobacco."
• "Food good but if you go in the summer this place is stifling as there is no air conditioning which makes it quite an unpleasant evening."
• "Never again."
• "Some had no uniform on at all and some had trainers on that looked like the found them in lost property and used them to walk the dog!"
• "One thing I did notice was that some staff looked scruffy for a nice venue."
• "Seats are looking shabby and plenty of cobwebs."
• "Also because the dining area is on flagstones they have become greasy and look awful (They really need a good jetwash)."

Value for Money

Pros:

• "Reasonably priced drinks as well."
• "Fabulous food and good value for money."
• "Some of my work colleagues did the 2 for 1 pizza, which is good value."
• "Good value for money."
• "Food was good value for money."
• "The food is top notch at an affordable price."
• "Food delicious and we had a great time sat by the canal with barges cruising up and down."

Cons:

• "Over priced soft drinks."
• "Food isn't cheap, but is high quality."
• "Quite expensive for what it is."
• "Very expensive, but did not deliver."
• "Expensive and ruined a very very rare night out."
• "Unfortunately, the food and wine are slightly above average but very much priced way over average."
• "Overpriced for the quality and portion sizes that we received."