The Swan Inn Reviews Summary

Carvery

Pros:

• "The food from the carvery was some of the best we’ve had!"
• "The carvery was superb with the best selection of vegetables I have ever had."
• "Best carvery we've been to! Friendly helpful staff, great tasting meat and so much choice of veg!"
• "Carvery was really nice cooked like home cooking the meat was nice and tender and the veg was cooked well not hard and bland like you get at most carverys."
• "The Very best carvery I have ever been to."

Cons:

• "The carvery was barely warm. The meat to the veg was not like it is usually."
• "Carvery was terrible, almost inedible."
• "Food was OK off the menu but the carvery was a bit dry."
• "However when food came out it was cold and bread from burger was soaked in grease. The carvery was basically cold and looked unappealing."
• "Obviously the head chef had booked the day off! Friend ordered half a chicken and got what looked like it had been sat under the heat lamps since last Christmas."

Service

Pros:

• "What a great pub and great staff! Phil and team pulled out all the stops for the football."
• "Staff were very accommodating and very friendly."
• "The staff were so welcoming and friendly and were there if you needed anything."
• "The staff were great and very attentive well done everyone & many thanks."
• "Our server, Jo, was amazingly polite and attentive."

Cons:

• "Service was a bit slow but they only seemed to have one guy covering the whole floor and the bar."
• "When we told the staff they weren't interested."
• "Waitresses were trying very hard and were pleasant but it was very disorganised especially when it came to paying."
• "Drinks took their time to arrive."
• "Staff was so rude, waited nearly 30 minutes for drinks and to have food order taken."

Atmosphere & Decor

Pros:

• "Nice atmosphere, if a little chilly."
• "The decor has made a big difference in the atmosphere it's now a lot lighter than it was before."
• "The atmosphere was lovely too."
• "It's incredibly beautiful during the summer, especially when the bar is open."
• "Service excellent and the atmosphere was lovely."

Cons:

• "There was a very drunk, very loud man there, the drunker he got the louder he got."
• "No atmosphere, lousy beer, gross interior decor and barely interested staff."
• "Very good beer but the place has no soul. Bar staff are too young and have zero personality."
• "Why does the bar close at 10pm."
• "It was very busy and they sat us upstairs but completely forgot about us!"

Facilities & Accessibility

Pros:

• "We sat as a large group in the mezzanine area upstairs which was great; small separate bar, toilets, own area, but still felt part of the whole restaurant."
• "There is a nice, compact, safe outdoor playground for the children."
• "Little play area for children out the back."
• "Free on site parking, small children's play park out back with an external bar in the beer garden."
• "Toilet facilities include baby changing and disabled."

Cons:

• "Also the only disabled toilet was a very long way from where we were sitting. Again not ideal."
• "If you only want to drink then there is very limited seating, 5 tables I think, also there are no women's toilets, you have to use the disabled toilets."
• "Now the downside, it had two disabled parking places... Anyway disabled parking is right next to steep steps, this clearly is badly designed."
• "Childs lasagne was dried up as again looked like it had been sat there for a while."
• "My mom however said the cabbage and the cauliflower cheese was under cooked."