Harvester Arden Oak Birmingham Reviews Summary

Food Quality

Pros:

• "Food was very tasty and hot."
• "The food is high quality and tasty, and the price is worth it."
• "The breakfast was lovely and hot and would definitely recommend."
• "Food was outstanding very hot and amazing and actually does look like the picture on the menu."
• "The food was cooked great by Craig and Jaz -couldn't have been any better."
• "Thoroughly enjoyed the food, it was cooked to a great standard."
• "The food was lovely."

Cons:

• "The last few weeks we have had undercooked food and very slow service due to staff shortages."
• "Food was warm, roast potatoes soft, sprouts raw, tiny amount of Christmas pudding with Luke warm custard."
• "The corns they were over boiled and tasted like dish water."
• "Sadly standards have dropped."
• "Though I felt that the pricing was more than I expected and the portions as good as they were lacked in size."
• "We ordered steaks 1 to be well done when it came it was completely cremated."
• "The one thing that I was not impressed with was the cheesy garlic bread."

Service

Pros:

• "The staff members where friendly and made us feel welcome."
• "Was waited on by a nice young lady by the name of Kerri who catered our needs."
• "Beautiful meal today with my wife and daughter, made even better by the lovely Chloe, who has to be one of the friendliest, most charming, and sweet waitresses ever!"
• "Good salad bar, choice of sauces and friendly staff."
• "Friendly staff and good service overall."
• "Overall i found the staff and atmosphere to be very pleasant and welcoming."
• "Great service."

Cons:

• "This was one of our places after work and breakfast on weekends. Customer service is nothing special."
• "Waited for some time to be seated."
• "It took over 10 mins for someone to come and take a drinks / food order."
• "Was ignored by bar staff even after we asked her to seat us."
• "Jonathan showed us to our table with no acknowledgement."
• "We weren't told when we were first seated what wasn't available."
• "The seating was poorly organised and not enough staff to serve the volume of guests."

Cleanliness & Atmosphere

Pros:

• "Child friendly. Clean toilets."
• "Looks slightly in need of some upgrade from outside but inside was very quaint."
• "Served a great atmosphere."
• "Clean, accommodating and friendly service!"
• "Excellent food."
• "A lovely Harvester with everything you would expect."
• "Very clean and tidy, nicely furnished."

Cons:

• "No atmosphere whatsoever."
• "Go here if you want to catch Covid from other visitors due to the daft rules forcing salad bar queues right next to tables, tables close one another, and the manager still hasn't called me back despite asking below and leaving a message with staff."
• "Toilets were pretty horrible and mostly flooded."
• "Not a good selection of vegetarian food for children, consists of pasta and cod with chips."
• "The bosses of this outfit should sit in this lounge for 2 to 3 hours trying to have a drink and enjoy then you will see what you are expecting your customers to do."
• "When here last night lady at the door was great but when it went downhill from there got a grumpy server."
• "The male chefs looked tatty and off putting which wasn't comforting."