The Greendale Oak Reviews Summary

Food Quality

Pros:

• "Food was well prepared and tasty."
• "Fantastic place, great warmly welcome, excellent food."
• "Staff attentive, food absolutely gorgeous & no wait at all really."
• "The food & drink selection and taste is exceptional and you're spoilt for choice."
• "Cajun tuna and spring onion jacket was very tasty and portion size just right for a lunch time."
• "Food was delicious all five of us had different off the menu and all amazing!"
• "The food was amazing, lovely pub and staff that go above and beyond."

Cons:

• "Menu was limited and overpriced for the steaks...24 quid for a rump!!"
• "OMG SO EXPENSIVE."
• "Went down for a meal with family and friends as usual ordered stale pie and can I say the pie was shocking 5 pieces of meat in the pie all being fat."
• "We also ordered the duck in hoisin sauce which I'm disappointed to say was woeful and could have been mistaken for a cat food in gravy."
• "The fish required to be cut with a knife."
• "Served the smallest mussels I have ever seen, not good."
• "The sweets were unpleasant especially the cheesecake."

Service

Pros:

• "Staff were lovely, food ok & prices much what you'd expect anywhere now."
• "The staff were very attentive and helpful."
• "Staff were professional, timely and thoughtful."
• "Our server Charlie was an absolute superstar he really made our night!"
• "All staff are attentive, helpful and very polite."
• "The staff are friendly and helpful plus the atmosphere is lovely."
• "Staff very friendly and helpful."

Cons:

• "Service slow and even the waitress admitted she had abandoned us."
• "Considering our order was taken soon after arrival, it took a hour and a half to have our meal."
• "When the waiter came over to ask if the meal was ok I told her for her to walk away and leave us sat there for an hole hour to not even apologise."
• "After a long wait even though we was first in for dinner food come out burnt, pub was freezing."
• "The waitress service wasn't great waited 20 minutes for a lemonade."
• "Not very good service or atmosphere at all so we had to leave."
• "The service was very poor, we waited around 15 minutes for our first drinks to arrive."

Ambiance

Pros:

• "The place is lovely if a little dark around the entrance."
• "What a fabulous pub and restaurant."
• "Giant clear plastic gazebo put up because of covid restrictions gives a continental feel to the outside of the pub."
• "The outside area was large and very relaxing."
• "Welcoming atmosphere, polite, friendly and attentive staff."
• "Lovely pub with beautiful food."
• "The pub is in a lovely location and the seating area outside is beautiful on a summer evening."

Cons:

• "Had high expectations after reading the reviews and being recommended however will definitely not be returning."
• "The pub was cold and this made it uncomfortable for all seven of us."
• "Toilets absolute disgrace!"
• "Buffet served in marquee in the dark! big heat blowers blowing at you full pelt!"
• "On arrival we were asked if we were eating, as soon as we said we were just having a drink the attitude was very frosty."
• "Only down side was it was cold, had to eat with our coats on, we was sat beside the log fire but wasn't on, unfortunately."
• "Beer garden could do with a slight revamp and the children's play area has a rather large amount of broken glass near the seating."