Address: Alfreton Rd, Sutton-in-Ashfield, NG17 1JE, United Kingdom
Phone: +441623443604
Rating: 3.9
based on 278 reviews.
Service
Pros:
"the staff was brilliant and friendly made conversation with us off her own back."
"Amazing service a lad called Steven is amazing he has not being there that long well a say about 6 mouths he is so welcoming and so warming makes you feel comfortable offers the very best of service and always smiling he is amazing will go out of his way to help anyone awesome service."
"The staff were incredible, so friendly and couldn't do enough for us."
"Staff are friendly and helpful and look after you throughout your visit."
"The staff was very friendly and extremely helpful."
"The service from Katie was fantastic she was so friendly and inviting."
"Staff always polite and helpful."
Cons:
"Family of 4 booked a table... travelled 12 miles to get there with 2 hungry children to be told we couldn't eat and no phone call made to make us aware."
"The service was terrible took 20 mins to order at the bar."
"Rude staff filled by poor service."
"The staff were so rude and impatient it was shocking."
"Customer service was not brilliant, never checked to ask how meals was."
"The service was awful, waiters were rushing when talking to people, and they didn’t appear friendly."
"service was shocking.didnt get orders right on 2 occasions."
Food Quality
Pros:
"Great food, friendly staff and amazingly cheap."
"The food was lovely, the staff were all friendly and welcoming."
"The food arrived really quickly and was very nice."
"The food was very tasty, everything was nicely done."
"Meals are really nice and enjoyable."
"Food always nicely prepared and delicious."
"The food was excellent, the burgers went down really well, the fish fingers were the best ever tasted and the sausage and mash was very tasty."
Cons:
"The food was really greasy, cold and just in general shocking."
"Your usual - how can we make a profit from serving cheaply made, pricey sold, tasteless food to the public?"
"The mixed grill was disgusting. The steak was so tough, the egg was brown round the edges."
"Food had been stood for a while. Only fresh thing was the medium rare steak. Everything else reheated."
"The food was horrible lots left on plates."
"Food was either over cooked or under cooked."
"However main courses were horrid."
Ambiance and Cleanliness
Pros:
"It's cool inside with clean tables plenty of space around the tables and an interesting aesthetic to the interior."
"The pub was very clean and covid was top priory."
"Nice atmosphere. The whole place is nice and clean and is well looked after."
"The decor is modern and the place is ALWAYS clean."
"The venue inviting, clean and tidy."
"It was nice looking place, decent atmosphere."
"Nice pub, clean tidy and quick service."
Cons:
"We had to keep our coats on due to the cold temperature."
"Floor very sticky and elbows stick to table."
"Used toilets on way out. Ladies smelt of urine and gents smelt even worse!!"
"Absolutely disgusting pub full of cobwebs tables sticky and filthy."
"This is not a comment on the food it is a comment on the filthy floor under and around our table and the table top."
"However just walking past the toilets to leave, the smell of strong urine is overbearingly bad."
"Lighting dark. Floor sticky & door window to kitchen was filthy."
Value for Money
Pros:
"Our favourite place to go for a family meal. The food is excellent quality at amazing prices."
"Great quality, at a great price."
"Top quality food top quality service and rock bottom prices."
"The meal was DELICIOUS and brilliant value."
"The food quality and value for money is amazing."
"The Snipe is great value for money as well, the portion sizes are incredible!"
"Good choice of food and drinks and not bad prices either."
Cons:
"New menu very few veg options paid 7.49 for a salad that wouldn't feed a child."
"You pay for what you get."
"if the bar man had been wearing a mask I would have called him dick turpin."
"We did the 2 for £10.95 on classic meal deal. And you do get what you pay for..."
"Seems to have gone downhill a little since my last visit tbh. Jacket potato side, was a tiny potato for three quid."
"Not sure what fish the fish and chips was, but it wasn't good and smelt really fishy."
"Food cold sent back twice, and then was ridiculed by the patronising waitress saying that medium rare steak is supposed to be served cold!!"