The Nelson Inn Reviews Summary

Food Quality

Pros:

• "Food and service is absolutely amazing. Very friendly atmosphere."
• "Set in a beautiful location and the food is to die for."
• "The food was amazing with generous portion sizes."
• "Food is excellent, especially the steaks and grills."
• "The food was superb; tasty, interesting, hot and good sized portions."
• "The best food I've ever had in this beautiful country pub."
• "Takeaway beef sunday dinner with all the trimmings! Followed by sticky toffee pudding! Food is to die for."

Cons:

• "I had the lamb kebab skewers. Terrible experience. They were mushy and perhaps frozen."
• "Filthy plates which i wouldn't serve my dogs dinner on."
• "Portion sizes were odd. The children's dishes, fish goujons and fries for example, were twice the size of the vegan shepherd's pie."
• "Of the six meals four were not of the standard we had expected."
• "Had a Sunday roast pork the pork was tough and not very good the vegetables where raw and still had grit in them."
• "Dessert should have been listed as desert as the cake was far too dry and had either been over baked or left out to dry into an arid mouth experience."
• "When we were asked how the meals had been, I advised my chicken was dry and the potatoes and pepper sauce all a bit claggy, not very pleasant."

Service

Pros:

• "The staff are always warm and friendly and on point."
• "Fab staff. Fab service. Very friendly."
• "Really nice staff as well."
• "The staff were ever so helpful and accommodating and always had a smile on."
• "Very busy but great atmosphere with very attentive staff who were well organised."
• "The staff were attentive, professional and friendly."
• "Staff were friendly, helpful and more than efficient."

Cons:

• "They did however add a whole bottle of wine onto our bill and didn't look surprised when it was pointed out!"
• "Empty glasses and plates ignored. No offer of further drinks whilst waiting."
• "We sat down a while before anyone approached us, food took a while as well."
• "Although we were first table seated in the restaurant service for food and drinks was really rather slow."
• "Only let down by waiting a long time for food to come out."
• "Ok food but very long wait in a relatively quiet restaurant."
• "The member of staff casually apologised but didn't seem interested."

Ambiance

Pros:

• "Personally, I could have lived without the dance music in the dining room."
• "Lovely country pub with a beer garden and small children’s area."
• "Amazing atmosphere even with social distancing in place."
• "The pub has a great atmosphere all throughout the day and evening."
• "The atmosphere was fantastic too."
• "A truly lovely pub."
• "The lighting was very very bright throughout the dining area. More subtle lighting would be much more comfortable for evening dining."

Cons:

• "Music was a little loud out there but was okay when more people were chatting away."
• "Only down side was the music..too loud to have a relaxed lunch conversation."
• "I was disappointed to see original ceiling beams painted over."
• "Despite the stench of bleach on arrival the toilets were as filthy as a nightclub."
• "It was the hardest place to find and get to. Hidden somewhere."
• "Complete dismissal of complaints at the end to top it off."
• "Not a great experience 😕."

Value

Pros:

• "Although not cheap eats the venue offers good quality food and value for money."
• "Good value. Generous portions. Friendly service."
• "The food is very reasonable prices for the great quality that it is."
• "Fair prices for the quality of the food too."
• "Food is great quality, huge portions and fair price."
• "Favourite local pub / restaurant, always good food at reasonable prices."
• "Very tasty, obviously made with excellent ingredients and served at the correct hot temperature."

Cons:

• "Nice pub - would of been 5 stars but I found the pork & stuffing sandwich at a price of £8 with no garnish of any kind a tad expensive."
• "Drinks have gone through the roof, £12.50 for a large wine and a pint of Doom bar, Come on!!!"
• "Ordered 2 glasses of sauvignon and would have liked to have been told they were £8.60 each."
• "The drinks are slightly expensive but the if you’re after somewhere to enjoy a beverage in a beautiful setting then it’s well worth the small premium."
• "Not cheap but well worth the price."
• "Won't be visiting again, only on special occasions."
• "Gammons were a bit dry and I suspect had stood under warmers for a while - hence the delay."

Facilities

Pros:

• "Large car park. Easy access to the building for people with mobility issues."
• "The venue is lovely and in a beautiful setting, with car park and beer garden."
• "Outside is amazing for children, it has a play area with benches for families to sit on and they have a massive field with goal posts with an included football."
• "Great location to walk to and the outside was kept clean and well presented at all times."
• "Plenty of parking and a nice beer garden where you could eat outside if you wish."
• "There is a large outdoor area with climbing frames and slides for the kids so it's very popular with families in the summer months."
• "Outdoor space including beer garden and children's play area is excellent."

Cons:

• "It takes more than bleach splashed about to make something clean."
• "Despite the stench of bleach on arrival the toilets were as filthy as a nightclub."
• "It was the hardest place to find and get to. Hidden somewhere."