Miller & Carter Washford Mill Reviews Summary

Service

Pros:

• "Service was outstanding! Diane was lovely and made sure we had everything we needed!"
• "Our server was Jane who was lovely, attentive, funny and gave amazing service."
• "Craig, what a waiter. Very attentive, lovely and just a nice bloke."
• "The food was delicious and our waitress, Nicolette, couldn't have been better."
• "Sarah who was extremely pleasant, friendly and helpful."
• "Staff are excellent. Very warm, polite and welcoming."
• "Our waitress Toni was excellent. Toni was great at her job and was everything you expect and more for a waitress."

Cons:

• "5 out of 6 starters were put on the table, we had to chase up for the 6th starter."
• "Dissapointing visit, Booked an early meal for 5pm, took over 15 minutes for waitress to come and take our drinks order but only after going to the bar to ask for service."
• "The greens were cooked well. Staff helpful and friendly, however, the service was so slow."
• "Never in my life have I experienced such bad customer service!"
• "The service was so slow and we didn’t get one of the drinks we asked for."
• "We were sat by the hostess and ignored for 20 minute's by our waitress."
• "One of the worst experiences of dining out I have ever had. I will be writing a letter of complaint to Head Office."

Food Quality

Pros:

• "The starters and the chocolate cake dessert were great"
• "The set easter menu was such good value and food was delicious!!"
• "The food was delicious and our waitress, Nicolette, couldn't have been better."
• "Food was also amazing never had a steak cooked just the way I like it before."
• "The steaks were delicious and no complaints there, really good."
• "steak was fantastic"
• "The food we had was superb - as usual."

Cons:

• "Average food, 2 members of staff were very rude to us."
• "As a long time supporter of Miller and Carter I have watched the prices rise and the quality fall."
• "The food was terrible. The portions on the plate were minimal, my chips came out late, the steak didn't even look like a fillet steak."
• "Both steaks were over done which was surprising as we’ve always had great steaks previously."
• "was disappointed in the steak"
• "the steaks were overpriced"
• "The onion loaf was cold and limp, and seemed stale, and the tomato was green."

Ambience & Location

Pros:

• "Another great miller & carter. Good location with the little stream running through. Sat outside on a nice sunny day enjoyed it."
• "Really lovely restaurant - if I could give 10 stars I would!"
• "The location and the layout of the restaurant is really atmospheric being in a historic mill."
• "Lovely building and surroundings with the old mill wheel exposed in the centre of the building."
• "The atmosphere was warm and welcoming on arrival"
• "Great lunch at Washford Mill. Food is always really good and full of flavour."
• "Nice garden."

Cons:

• "The maintenance needs attention as there is ivy coming through the window frames."
• "service was fine, ambience was awful due to the kitchen being open plan and all you can hear is the kitchen fans droning."
• "We were at the back of the restaurant, the area felt quite run down with old carpets. I didn't think the food was good value."
• "Sat in top area, where you get a lovely view of 6' high stinging nettles!"
• "Decor didn't really reflect the dining experience I was expecting, for the prices I was expecting something more geared towards refinement, but the section of the restaurant we were sat in seemed a bit run down."
• "Poor quality service as a tattooist was judged straight away and the Yorkshire accent turned their noses up to us"
• "We had drinks sat in the garden area, I have to say Miller and Carter have not maintained the wheel river bed as it was very overgrown!"