Yaqub's Reviews Summary

Food Quality

Pros:

• "The food was tasty and well portioned."
• "Ordered chicken BBQ wings for appetisers - so succulent."
• "It was a delicious 8oz steak. Perfectly cooked and perfectly seasoned."
• "The peri flavouring was lush."
• "Chicken was fresh and tasty."
• "Great tasty steaks cooked exactly how we wanted them."
• "Had the lamb steak which is seasoned in mint that gave it a tongue melting flavour...delicious!!"

Cons:

• "Service non-existent."
• "The biggest shock I received was that there was a fly crawling in my food."
• "Food itself was very bland and our party of 3 didn't enjoy any of the burgers we had."
• "The meat didn't have any special taste just bland."
• "Food was basic and restaurant hygiene poor."
• "Horrible Food and the place is an absolute joke."
• "The 'steak' was poor, it was just cut up pieces of dry meat with sauce in a pot on the side."

Service

Pros:

• "Service was great, with very friendly staff."
• "The service provided was good, the waiting staff were alert and attentive."
• "Yaqubs is very Covid friendly and have arranged the tables with social distancing in mind following all government guidelines."
• "I was guided through the menu by one of the members of staff in a blue shirt who explained the different types of steaks on the menu."
• "Service was exemplary and I highly recommend this place."
• "The server was kind."
• "Customer service was top notch loved the place will highly recommend."

Cons:

• "Slow service given as there was only one waitress."
• "Just spoiled by next tables party very loud and plotting how to complain about the meal to get money off their bill which is discussing."
• "As the restaurant fills, service decreases due to a lack of staff."
• "Waited 20 minds before we ordered and then waited to ask for our drinks..."
• "Nice place but terrible customer service, ordered food and decided to look through drink menu, waiter said 'you can order your drink after' after waiting about 20 mins no1 came..."
• "The service was soo slow which was rather funny as we were the ONLY people in the restaurant."
• "We were left waiting for half an hour before any drinks came, and food came after an hour."

Ambiance

Pros:

• "The atmosphere was calm and peaceful so we were able to talk and hear ourselves without having to shout over loud music."
• "also ambiance in the sitting place gave u dreamy look in winters especially."
• "A nice quiet place that knows how to do delicious steaks."
• "Ambiance is really nice you can enjoy your food with family."
• "The whole experience was great, peaceful and kids friendly."
• "The restaurant has a nice old theme about it and it's quite tight for space but I did not mind at all was not too noisy."
• "My wife and I arrived at the restaurant and was pleasantly surprised at the decor."