TORO's Steakhouse Reviews Summary

Interior and Ambiance

Pros:

• "The interior is great and has recently had a refurb and looks good."
• "The decor looks amazing now. Very modern and classy."
• "Place was very nice atmosphere was amazing food was great."
• "The atmosphere was elegant and sophisticated."
• "When entering you can see how clean, spacious and relaxed ambiance is."
• "Nice atmosphere inside."
• "The place is lively…"

Cons:

• "Not a good atmosphere."
• "Not a nice vibe, very cramped."
• "The music is always too loud."
• "Was sitting very very close to the people next to us too was a little claustrophobic."
• "The place has a grubby feel."
• "General atmosphere was very loud in the evening, majority of the crowd were teenagers."
• "The temperature of the place can drop when inside as gushes of cold air enter the place every time a customer comes through the door."

Service

Pros:

• "Good atmosphere and great food.....treated very well by the staff."
• "His attentive and friendly demeanor made us feel like VIPs."
• "Her service was top-notch, and her warm demeanor made the dining experience even more enjoyable."
• "The service was good and the staff were very attentive."
• "Great food and amazing service from our server Ibby, we were greeted and seated straight away."
• "The staff were attentive and friendly, and made me feel right at home."
• "Excellent service by the young lady named Salma always so polite and kind and very helpful as she knows the menu off by heart."

Cons:

• "The waitress was miserable and honestly getting blood out of a stone."
• "The manager was present and was just as bad as his employee."
• "The waitresses are also very rude and need to be trained on how to deal with customers."
• "Staff are either deliberately trying to avoid customers or busy speaking to each other."
• "Every staff member was unprofessional, spoke broken slang English and seemed annoyed at having to deal with customers."
• "The staff were outrageously rude, customer service was HORRIBLE."
• "Shockingly bad service. The staff are miserable, lack basic communication skills."

Food Quality

Pros:

• "Delicious steak with generous portion of mash."
• "Every dish was a burst of flavors, leaving me satisfied and impressed."
• "Steak was cooked perfect and was seasoned well and very filling."
• "The food hardly took anytime at all to come and was cooked to perfection according to all of our liking."
• "The steak was an absolute masterpiece - perfectly cooked, tender, and bursting with flavor."
• "The food was simply amazing. Real steak, unlike most places that do frozen fillets."
• "Food was very delicious and amazing flavours with the starters, I recommend the wings and prawns."

Cons:

• "My niece ordered fish which was over fried."
• "The steak was extremely tangy and had a very off taste to it."
• "The prawns were of course over cooked."
• "Food is just below average everything you order comes on the sizzle plate it’s piping hot."
• "Toros ‘special’ isn’t even steak god knows what type of meat it is."
• "All our dishes tasted the same, kind of bland."
• "The chicken was off and tasted so awful that it left an enduring, unpleasant aftertaste."