Bella Italia - Leicester Meridian Reviews Summary

Service

Pros:

• "The young lady who served us was lovely and very attentive."
• "Our server Ben was attentive and helpful and deserves recognition."
• "The staff were really helpful."
• "The waitress we have had the last two times is kind, bubbly and always makes sure you are happy with everything."
• "I was served by tom who was friendly and gave us really good service."
• "The staff were pleasant and the young man who served us, Ben was fully attentive to our table."
• "Service was quick and officiant, Our waitress was kind and made us feel welcome as well."

Cons:

• "Awful service the staff are messy and incompetent."
• "Service was generally not good."
• "Service was quite slow."
• "We went earlier today and was really disappointed with the service."
• "Ignored by the staff."
• "Service was incredibly slow, and the waitress was kind but forgetful."
• "Service was absolutely disgusting and slow."

Food Quality

Pros:

• "The food came out quickly and hot."
• "All food came out hot and together."
• "What a lovely meal we had at the weekend the food was very tasty."
• "Good food. Busy most of the time which shows that people are coming back."
• "Excellent gluten free menu, well priced."
• "Great vegan choices for starters and mains, and a few for dessert."
• "The food was piping hot and delicious."

Cons:

• "Food was ok but nothing to write home about."
• "The food tastes like a ready meal and at very high prices."
• "The meals were not all that impressive."
• "Our mains were both over cooked and dry."
• "The pizza that she ended up ordering wasn’t great."
• "Food wasn't very exciting, desert was ordered but then we had to ask for it at the end as they had forgotten it."
• "The food arrived after about another 25 mins and was poor in flavour and had to be sent back."

Atmosphere & Ambience

Pros:

• "Children's menu is really good and love the set menu concept like you'd have in Europe which made for an affordable option still with plenty of choice."
• "Lovely food & nice atmosphere."
• "The place was a little noisy but it was fairly busy especially for a Thursday tea time which we took as a good sign."

Cons:

• "It's very noisy, tables are small so is whole place."
• "The place was loud and music that low you couldn’t hear it ..... more like an ikea cafe ambience."
• "We were sitting outside and as it was getting dark they didn't bother to switch on the lights so we ended up having desserts pretty much in the dark."
• "Don't accept any table near the kitchen, it's so noisy."

Value

Pros:

• "Reasonably priced mains, desserts were a bit pricey."
• "Managed to find a voucher too so saved over £10."
• "We had food from the set menu and we thought it was good value with lots of choices."

Cons:

• "Food is okay but quite expensive for what it is, both in terms of quality and portion size."
• "The prices are quite high too. Trying to be a posh restaurant but fast food type service!"
• "Price high."
• "Now they kept the price high but the quality of food not even close to matching that price."
• "Drinks are very expensive for what they are."
• "I'd say it's overpriced for what you get."